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“Very nice hotel, a bit much road noise”

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Holiday Inn Santa Ana-Orange County Airport
Ranked #1 of 23 Hotels in Santa Ana
Certificate of Excellence
GreenLeadersPlatinum level
Reviewed January 25, 2014

I definitely liked this hotel and would stay there again, just bring some ear plugs. The staff were very friendly and helpful, the breakfast was nice (but a tad crowded), and the room was clean and modern. The Wi-Fi worked flawlessly and there was a decent cocktail bar near the lobby. Again, the road noise was a bit of a distraction, but a non-issue if you don't mind ear plugs.

Room Tip: Try to avoid rooms facing the highway.
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  • Stayed: January 2014, traveled on business
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Thank Shane S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frank A, Front Office Manager at Holiday Inn Santa Ana-Orange County Airport, responded to this reviewResponded January 27, 2014

Dear Bubba G,

Thank you for your kind words in regards to our friendly and helpful staff, our flawless wireless service, and our clean rooms. We appreciate you taking the time to share your guest experience with others. We hope to see you again soon

Frank

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322 - 328 of 453 reviews

Reviewed January 22, 2014

We stayed here for price and location with 10 minute proximity to beach and disneyland. The staff was very friendly at front desk and every morning for breakfast. Rooms were clean and workout room and equipment adequate. Did not use pool area or pool so can not review it. Easy to get to from John Wayne Airport.

  • Stayed: January 2014, traveled as a couple
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Thank William M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frank A, Front Office Manager at Holiday Inn Santa Ana-Orange County Airport, responded to this reviewResponded January 24, 2014

Dear William M,

Thank you for taking the time to provide us with your feedback. I am delighted to hear that you were pleased with our friendly staff, newly renovated gym, and our clean guest rooms. Thank you for choosing Holiday Inn Orange County Airport.

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Reviewed January 21, 2014

I stayed here for three nights over a long weekend. The staff is great, especially Ashley who checked us in late at night. The room is clean and average- we had a king bed with a sofa bed and desk. There is a microwave and fridge in the room, which is always a huge plus when traveling. The bathroom is very small, and I found very it odd how the toilet was closer to the shower than it was to the toilet paper holder!

Unfortunately, the rooms are not very sound proof. I'm not a light sleeper, but I was awoken in the middle of the night due to guests making noise in the hallway. Conversations in a normal volume could also be heard throughout the day.

  • Stayed: January 2014, traveled as a couple
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Thank Melissa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frank A, Front Office Manager at Holiday Inn Santa Ana-Orange County Airport, responded to this reviewResponded January 22, 2014

Dear Militia_M,

Thank you very much for your review. We appreciate all comments and would surely have management be aware of your concerns. I am glad that you found my staff great upon checking in.

Sincerely,
Frank

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Reviewed January 19, 2014

We two comfy queen beds in a spacious room. The pool was heated and lovely! After a week in Hawaii we were glad to see a laundry facility as well. Very pleasantly surprised by this hotel. Easy access from several freeways as well. Definitely recommend!

  • Stayed: January 2014, traveled with family
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Thank CJ W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frank A, Front Office Manager at Holiday Inn Santa Ana-Orange County Airport, responded to this reviewResponded January 21, 2014

Dear CJW,

Thank you so much for a wonderful review and I am so glad that you enjoyed your stay in our hotel. We are looking forward for your next visit with us.

Sincerely,
Frank

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Reviewed January 9, 2014

The Holiday Inn at the Orange couinty airport is the definition of Excellence. They will make your stay at a great experience whether you are a guest in the hotel or reserving meeting space. I used the hotel not only for a sleeping room but held a seminar for 4 days and they did a great job. Patricia does a great job in making you feel at home and makes sure everything is perfect. I would recommed this hotel to anyone who is looking a hotel in the orange county area.

Room Tip: all the rooms are great
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  • Stayed: January 2014, traveled on business
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Thank Bob R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frank A, Front Office Manager at Holiday Inn Santa Ana-Orange County Airport, responded to this reviewResponded January 10, 2014

Dear Bob R,

It was pleasure reading your comments on tripadvisor. I am glad that you had a "Great Experience" staying in our hotel. Patricia is thrilled as well for being mentioned by name. Looking forward for your next stay with us and thank you very much for posting a great review about the Holiday Inn Orange County Airport.

Yours truly,
Frank

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Reviewed January 8, 2014

Stayed for several weeks while on business. This hotel was convenient to shopping, restaurants and attractions. Staff was very polite and helpful. Hotel, like many others, has all the needed amenities. In addition, the room also had a fridge and microwave which was nice on an extended stay. Rooms and grounds were clean and very well kept. Now that I've tried this hotel, if I'm ever in the area again, this would be my hotel of choice. I would definitely recommend this hotel to anyone, especially to business travelers.

  • Stayed: December 2013, traveled on business
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Thank tonyinmanchester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frank A, Front Office Manager at Holiday Inn Santa Ana-Orange County Airport, responded to this reviewResponded January 9, 2014

Dear Tonyinmanchester,

We highly appreciate your great comment about our hotel. We indeed are close to the malls, restaurant and the airport. Thank you for giving us a perfect review.

Frank

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Reviewed January 4, 2014

This hotel is indeed close to the airport, in fact I would probably have slept better on the runway! The noise was the worst I have ever experienced in over twenty years of touring in USA. We stayed for one night prior to a very long trip back to UK. All we required was an evening meal and a reasonable night's rest. This hotel provided neither. I ordered a burger in the dreary little eating area (it certainly isn't a restaurant)...finally arrived cold, sent it back etc. My husband had long since finished his meal before my second attempt arrived.The hotel appeared to be hosting some kind of "down market" sales event at the time....maybe this explains why paying guests were ignored.I think the Eagles wrote "Hotel California" after staying here.

  • Stayed: November 2013, traveled as a couple
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Thank linda c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frank A, Front Office Manager at Holiday Inn Santa Ana-Orange County Airport, responded to this reviewResponded January 9, 2014

Dear Linda C,

We are sorry you found our hotel to be less than satisfactory and apologize for any inconveniences you experienced during your visit with us. Your feedback is very important to us as we continually strive to improve our services and amenities we offer to our guests. Thank you for taking the time to write a review and share your guest experience.

Sincerely,
Frank

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Additional Information about Holiday Inn Santa Ana-Orange County Airport

Address: 2726 S Grand Ave, Santa Ana, CA 92705-5404
Phone Number:
Location: United States > California > Orange County > Santa Ana
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Santa Ana
#1 Business Hotel in Santa Ana
#2 Best Value Hotel in Santa Ana
Price Range: $104 - $186 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Santa Ana-Orange County Airport 3*
Number of rooms: 176
Official Description (provided by the hotel):
Centrally located in the heart of Orange County, the Holiday Inn Santa Ana-Orange County Airport is the perfect location for both business and leisure travelers offering 176 well appointed guestrooms. We are located just minutes away from many corporate headquarters in the cities of Santa Ana, Irvine and Costa Mesa. In addition, we are a short drive to Southern California's most popular attractions such as the Disneyland parks, Newport Beach, Honda Center, Angels Stadium, Segerstrom Hall and world renowned shopping at South Coast Plaza. Enjoy a meal or a nightcap at our full service Panini Restaurant & Lounge serving contemporary American cuisine daily. For a refreshing break, try our sparkling outdoor pool and spa. Or for an invigorating workout, try our fully equipped fitness center. For our hotel guests we offer complimentary airport shuttle transportation to John Wayne Airport. Our top ranked guest service and accommodations are just a sample of what awaits you. ... more   less 
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Also Known As:
Holiday Inn Santa Ana-Orange County Airport Hotel Santa Ana
Santa Ana Holiday Inn
Holiday Inn Santa Ana-Orange County Airport CA

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