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“Basic Digs, but in a good way.”

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Best Western Plus Orange County Airport North
Ranked #6 of 23 Hotels in Santa Ana
Certificate of Excellence
Reviewed October 8, 2009

This isn't a 5-star hotel - it's a family hotel for people who want a nice, clean, reasonably-priced place to stay while in SoCal. As several other reviews mentioned, it is clean and comfortable. The pool area is outdoors which appears to be standard in SoCal, not so standard in my home state of Montana. The pool area is large, the pool itself is huge, and they keep it nicely clean.

The rooms are well-insulated so you hear very little outside noise. I should note this is more of a motel than a hotel - the walkways between the rooms out outdoors, so your room door is directly to the outside. That makes the quietness even more surprising.

Breakfasts are an adventure. You will get a coupon for breakfast when you check in, and you have to bring it with you. Take it to the order counter and you get to pick one of four hot meals. They bring the meals to your table. Nothing special - eggs, waffles, sausage, bacon, it depends what is on the menu that morning, and it changes from day to day. But you get a decent amount and there are stations with massive simple carbs (that is, muffins and cinnamon rolls) and stations with different types of fruit. There is also a cold-cereal station. My biggest breakfast gripe - the coffee is absolutely horrible. Don't think the coffee in the room is any better. While it is nice they include a small coffee pot in the rooms, unless you bring your own beans I would suggest waiting to find a coffee shop. Really, it is worse fresh made in the rooms than down at breakfast, and it is horrible at breakfast. They do have several nice types of tea at breakfast, though. So we caffeinated with tea and saved the mud for later. I should also mention that breakfasts are BUSY! Make sure you bring your patience with you to the table and you will be satisfied.

In short, we liked it. Recommended.

  • Stayed: August 2009, traveled with family
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Thank VagabondLegisperitus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestwesternSantaAna, Assistant Manager at Best Western Plus Orange County Airport North, responded to this reviewResponded October 13, 2009

Dear Guest,

Thank you for taking time out of your day to write a review Of our hotel located by Orange County Airport . We are glad to know that you enjoyed your stay with us here. We uderstand that our in room and brekfast room coffee service did not meet your expectations. we will consider to change our coffee to meet the expectations of our guest. We try our best to make our guest stay comfortable and enjoyable. Your comments, suggestions and appreciation will motivate us to do better and better.

Hope to see you again at Best Wester Orange County Airport.

Thank you

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (583)
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518 - 524 of 583 reviews

Reviewed July 26, 2009

Our daughter had 2 days orientation at UC Irvine and we stayed at this hotel based on the list of hotels given by the school. I am happy to report that we had an extremely pleasant stay. The location is excellent, the service is superb and the room is clean and well decorated. The free breakfast is more than adequate and is a big time saver for us.

We will definitely stay at this hotel again whenever we come to visit our daughter.

  • Stayed: July 2009, traveled with family
    • Value
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Thank Sunny_SJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestwesternSantaAna, Assitant Manager at Best Western Plus Orange County Airport North, responded to this reviewResponded July 31, 2009

Dear Guest,

Thank you for taking time out of your day to write a review Of our hotel located by Orange County Airport . We are glad to know that you enjoyed your stay with us here. We try our best to make our guest stay comfortable and enjoyable. Your appreciation will motivate us to do better and better.

Hope to see you again at Best Wester Orange County Airport.

Thank you

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 25, 2009

We stayed here upon arrival to CA from CT, it was close to the airport and we just needed a place to crash after a long day of travel before driving to Santa Barbara the following day. The price was very reasonable, and front desk service was quick and efficient. The room was clean and comfortable, and included a mini-fridge and microwave. The bathroom wasn't impressive but we weren't expecting it to be. The bed was very comfortable (more so than another hotel we stayed at in Seal Beach that boasted about its comfy beds). The area was relatively quiet.
The free breakfast was a nice bonus, it's not spectacular but who cares, it's FREE! It definitely helped get us going. The dining area is a little crowded but you can sit outside, too.
We unexpectedly ended up staying a 2nd night at the tail end of our trip, the day before we left. We called about 1/2 hour before getting there, they had a room, AND they gave us the same rate we paid the first night! Doesn't get much better than that. We had a fabulous night's sleep before a full day of travel. The airport is only about a 5 minute drive, very convenient. (P.S. John Wayne Airport seems like a great alternative to LAX--a very small airport, less people, faster getting through, and not a far drive to L.A.)
I wouldn't do an extended stay here because I like boutique-type hotels, but for those on a budget, this motel is perfectly acceptable, probably one of the better ones I've ever stayed in. There is a lot of food nearby, and if you take a left off of Hotel Terrace and continue straight for approx. 1 mile, there is a huge outdoor shopping center with restaurants.
The only negative thing I can say is that our last night (a Tuesday) there were a ton of people out in the pool area until at least 10 pm, yelling and screaming. It didn't affect us because we had a room far away from it, but it could have been an annoyance if our room was one of the many surrounding the pool. This only happened on one of our nights, however, and I doubt it is a common occurrence.
I would definitely stay at this Best Western again.

  • Stayed: July 2009, traveled as a couple
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Thank SpinaciousB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestwesternSantaAna, Assistant Manager at Best Western Plus Orange County Airport North, responded to this reviewResponded July 27, 2009

Dear Guest,

Thank you for taking time out of your day to write a review Of our hotel located by Orange County Airport . We are glad to know that you enjoyed your stay with us here. We tryo our best to make our guest stay comfortable and enjoyable. Your appreciation will motivate us to do better and better.

Hope to see you again at Best Wester Orange County Airport.

Thank you

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 2, 2009

Stayed here based on the reviews. Was not disappointed. The rooms we had were very quiet, we are light sleepers, and basically clean. Location is fine but you do need to drive everywhere and LA traffic is a joke 98% of the time.
Breakfast is not worth staying at the hotel for. We only ate there once and then went out for the other days. Yes, they give you a hot breakfast, but the food is just OK and the room can get very busy with kids and families.
In fact, since the hotel was so quiet the night before, we were totally shocked at how many folks were in the breakfast room. We never heard any of them and our room was close to the elevator.
For the price, I recommend this hotel. Since I am normally a Ritz and Four Seasons person, this is high praise from me. There just wasn't one of these two hotels available near the airport.

  • Stayed: June 2009, traveled with family
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Thank pickytraveler24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestwesternSantaAna, Manager at Best Western Plus Orange County Airport North, responded to this reviewResponded May 24, 2017

Thank you for taking the time to give us your feedback and comments.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 1, 2009

I have stayed at this location twice and both times was impressed with not only the price, but also the amazing staff. Rooms are always clean although simple. The breakfast in the morning would probably cost at least $10 anywhere else. I have been pleasantly suprised with this hotel both stays. The only complaint I could think of is that the beds are not exactly luxurious. All in all, I would recommend to anyone.

  • Stayed: July 2009, traveled as a couple
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Thank itsanaduh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestwesternSantaAna, Manager at Best Western Plus Orange County Airport North, responded to this reviewResponded May 24, 2017

Thank you for taking the time to give us your feedback and comments.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 22, 2009

We stayed at this Best Western Hotel/Motel and couldn't have been happier. Very clean. Noise wasn't an issue even though our room was near the pool area. The staff was very friendly and helpful...We will stay there again.

Stayed: June 2009, traveled as a couple
Thank lvg3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestwesternSantaAna, Manager at Best Western Plus Orange County Airport North, responded to this reviewResponded May 24, 2017

Thank you for taking the time to give us your feedback and comments.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 22, 2009

I stayed for two nights and found the breakfasts to be great, but you have to get up early. I paid about $72 a night before tax. They offer three of four menus for breakfast including options such as waffles, scrambled eggs, fried eggs, ham, and hash browns, and there is a lot of muffin/bagel options to choose from. The earlier you get up, the more fruit available (they tended not to refill fruit as the breakfast time came to a close). The towels and bedding may not be as fluffy/new as other places, but still very decent and I would definitely stay there again. It's conveniently located near a freeway entrance and you're able to quickly get on your way. The only thing I didn't like was that I asked for more shampoo and had to go to the front desk to get it (nobody offered to bring any up), but other than that, it was fine. We enjoyed a comfortable stay.

  • Stayed: May 2009, traveled with family
    • Value
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    • Rooms
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Thank sesametea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestwesternSantaAna, Manager at Best Western Plus Orange County Airport North, responded to this reviewResponded May 24, 2017

Thank you for taking the time to give us your feedback and comments.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Orange County Airport North

Address: 2700 Hotel Terrace, Santa Ana, CA 92705-5602 (Formerly BEST WESTERN PLUS Orange County Airport North)
Phone Number:
Location: United States > California > Orange County > Santa Ana
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Business Hotel in Santa Ana
Price Range: $117 - $151 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Orange County Airport North 2.5*
Number of rooms: 148
Official Description (provided by the hotel):
Discover this AAA rated 3 Diamond Santa Ana, California hotel offering a complimentary shuttle to John Wayne Airport and convenient access to key Orange County attractions. Whether traveling to Southern California on business or pleasure, the BEST WESTERN PLUS Orange County Airport North is committed to providing the best accommodations and customer service for the best price. This Santa Ana hotel offers 148 well-appointed guest rooms, each featuring cable satellite television with HBO® and free wireless high-speed Internet access. Hotel guests are welcome to a complimentary full breakfast each morning before taking advantage of amenities such as an outdoor heated swimming pool and hot tub, exercise facility, guest laundry, full business services and meeting/banquet facilities accommodating up to 60 people. ... more   less 
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Also Known As:
Best Western Plus Orange County Airport North Hotel Santa Ana
Best Western Santa Ana
Santa Ana Best Western
Best Western Plus Orange County Airport North Santa Ana, CA

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