Staff & management were rather rude & not accomadating. I tried to cancel the reservation & the staff would not work with me plus the day before arrival the rate dropped & they would not adjust it. I paid in advance & when I checked in they did not show my payment, not an easy check-in or check-out. The room was ok (walls are thin) but not worth the trouble of dealing with the staff. For breakfast you need a voucher-had to ask a few times for everyone in my family to receive their own.
- Official Description (provided by the hotel):
- Discover this AAA rated 3 Diamond Santa Ana, California hotel offering a complimentary shuttle to John Wayne Airport and convenient access to key Orange County attractions. Whether traveling to Southern California on business or pleasure, the BEST WESTERN PLUS Orange County Airport North is committed to providing the best accommodations and customer service for the best price. This Santa Ana hotel offers 148 well-appointed guest rooms, each featuring cable satellite television with HBO® and free wireless high-speed Internet access. Hotel guests are welcome to a complimentary full breakfast each morning before taking advantage of amenities such as an outdoor heated swimming pool and hot tub, exercise facility, guest laundry, full business services and meeting/banquet facilities accommodating up to 60 people. ... more less
- Reservation Options:
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- Also Known As:
- Best Western Plus Orange County Airport North Hotel Santa Ana
- Best Western Santa Ana
- Santa Ana Best Western
- Best Western Plus Orange County Airport North Santa Ana, CA