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“Okay for motel-style location”

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Best Western Plus Orange County Airport North
Ranked #6 of 23 Hotels in Santa Ana
Certificate of Excellence
Reviewed October 15, 2012

All rooms appear to be an exterior corridor motel style with the door, window and A/C on the walkway wall. Room was clean and rates were about the same as other similar locations in the immediate area, most of which were of the same style, including the LQ, and a couple of Comfort hotels. The rooms around the pool, of which there are not many, have a decent courtyard view, but the rest face the parking lot in back in two parallel buildings with parking in the middle. The room & breakfast room was clean, and amenities were above average. Free wifi is always a huge plus.

  • Stayed: October 2012, traveled solo
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Thank Ctofer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestwesternSantaAna, General Manager at Best Western Plus Orange County Airport North, responded to this reviewResponded October 30, 2012

Dear Ctofer, thank you for taking the time to give us a review of your stay here. We hope to have you stay with us again in the future. We are always making improvement to the property here to keep up to date with the times.

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478 - 484 of 610 reviews

Reviewed October 9, 2012

We recently stayed at this property for one night this past weekend. Free parking,Internet and breakfast along with a great rate makes this a fantastic value. The room was clean and had everything we needed including a fridge and microwave. You are about 15 to 20 minutes fromthe beach and Disneyland by car. The only issue was the pool was closed and completely empty during our stay. If you are visiting soon be sure to ask about the pool.

Stayed: October 2012, traveled with friends
Thank btworld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestwesternSantaAna, General Manager at Best Western Plus Orange County Airport North, responded to this reviewResponded October 30, 2012

Dear btworld, thank you for your review of your stay with us. I am glad you enjoyed your stay with us and hope that you will continue to stay with us in the future. I will also notify our staff of your review and we will continue to provide this level of service to all our guests.

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Reviewed October 1, 2012 via mobile

Very clean hotel, the staff at ALL times were polite, friendly and willing to do their job in making sure you have a pleasant stay.
The room was very comfortable, had granite counter tops, had refrigerator, microwave, flat screen tv, it was great, the shower was an old one but kept clean and it good condition. Hotel is located right off the 55 fwy and close to airport, Disneyland, 10 min from Newport beach. Zacuzzi was great as well as the pool, great temperature for both. For the room price we paid included breakfast and free parking. Awesome deal. I will stay here again

  • Stayed: November 2011
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Thank Mglluvsun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestwesternSantaAna, General Manager at Best Western Plus Orange County Airport North, responded to this reviewResponded October 29, 2012

Thank you for taking the time to write your review of your stay with us. I am very pleased you had such a wonderful stay with us. Thank you for all your feedback and choosing our hotel for your travel needs, we hope to see you back here very soon!

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Reviewed September 20, 2012

Booked a room with 2 queen beds. It's clean even though it's dated. The beds are firm. The wall AC is not loud but wish that it would stop blowing air when it's set under "Auto". Free wifi internet. Connection is a bit slow but it's secured. They gave you password and access code, even though it's the same for everyone in the hotel but at least it's not totally unsecured.

The room comes with a microwave, a refrigerator, coffee maker, and hair dryer. Big flat screen TV with limited channels. They have 2 luggage racks which is a big plus since most hotels still only provide you with 1 luggage rack. Unless you're a solo traveler, most people always end up placing their luggage on the floor.

There's a self laundry area close to the pool. 2 coin operated washers and dryers. Each is $1.50 and you can get change from the receptionist. I think you can buy the detergent from them as well. There's a little shop next to the receptionist area.

Breakfast is a set menu with 4 choices of cooked meals. You still can get toast, bagels, cereals, juice, coffee, tea, fruits, etc. on your own.

Parking is free. It's a 3 story building and there's an elevator. Vending (sodas and water) and ice machines by the elevator.

Overall it's a well maintained motel and its location is pretty close to the freeway but without the noise. There are few motels next to each other in the area.

  • Stayed: September 2012, traveled as a couple
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1  Thank World Passport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestwesternSantaAna, General Manager at Best Western Plus Orange County Airport North, responded to this reviewResponded October 29, 2012

Thank you for taking the time to write such a well detailed review of your stay with us. I will inform our staff of your experience and we will continue to provide superior customer service to all of our guests. I hope you will stay with us next time you are back in this area.

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Reviewed September 14, 2012

Tried 2 others on Hotel Terrace Drive and this is the best by far.
No problems with the wireless internet access, rooms just as described with very comfortable beds, clean and air conditioned. A big thank you for the cooked to order breakfasts and the service in the dining room. Good to have the Avis car hire franchise in the hotel over the road (Quality Inn).
Front desk satf very helpful and pleasant. TV not so good for foreigners as all US tv only carries US news and programming - the natives dont realise that there is life outside the US. Shopping in the District Mall is now fully let and only a short drive away. Convenient for the main road to the coast and beaches.

Room Tip: Tried rooms on the ground floor (first floor to you americans) facing the rear car park and industri...
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  • Stayed: August 2012, traveled as a couple
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1  Thank AndyofCambridge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestwesternSantaAna, Manager at Best Western Plus Orange County Airport North, responded to this reviewResponded October 29, 2012

Dear AndyofCambridge,

Thank you for your glowing review of our property, we strive to provide all our customers with this level of service each and every time they stay with us. I will inform our staff of your reviews and have them continue the great jobs of providing great customer service to all guests. We hope to see you next time you are in this area.

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Reviewed September 8, 2012

Stayed here a few times. Always loved the place. It's the little things that count: Quiet A/C unit, quiet bathroom fan. Separate sink from the bathroom and plenty of room to spread out. The remote for the TV was unique, never seen one like it before. Easy to clean and had only what you needed for buttons.

Staff has always been fast, friendly and efficient. Never had a problem needing fixing, but even met the maintenance people and found them smiling and happy to know everything was working.

Also the lighting was the type that would turn off after a time if no movement was sensed in the room.

Room Tip: All rooms face the parking lot. Not much traffic on the roadway, so its pretty quiet normally. I p...
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  • Stayed: September 2012, traveled on business
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2  Thank thevegastourist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestwesternSantaAna, Front Office Manager at Best Western Plus Orange County Airport North, responded to this reviewResponded September 10, 2012

Dear Vegastourist,

Thank you so very much for sharing your experience about your stay with us on TripAdvisor. We truly value your feedback. We are glad that you noticed small details like our clean remote or sensor lightning etc. It is very rewarding to know that guests appreciate such small changes we implemented in order to provide our guest with superior customer service.

We hope to see you again in future!

Thank You!

Vibi Bhakta

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Reviewed September 7, 2012

We stayed 2 nights at the end of August, 2012. Our room was very clean. The furniture was new and included a fridge and microwave. The tub and toilet were in a separate room from the sink, which made getting ready in the morning easier. Our king room had a loveseat and coffee table. How nice to not have to sit on the bed to watch TV.

The breakfast was good. Fresh, cooked to order food, not powdered eggs out of a warming dish. I would recommend they serve a higher quality ham (maybe Canadian bacon) than the formed ham slice we were served. There was good fresh fruit too, along with muffins and pastries.

It seems to be a Best Western policy to ask guests to keep their bath towels rather than having them replaced every day. That's ok with me, but I wish they would have towel bars in the bathroom to hang the towels to dry.

  • Stayed: August 2012, traveled as a couple
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1  Thank AuntieFlo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestwesternSantaAna, Front Office Manager at Best Western Plus Orange County Airport North, responded to this reviewResponded September 10, 2012

Dear AuntieFlo!

We are glad to hear that you appreciated our room amenities. Thank you for giving us your valuable feedback along with some suggestions to consider. At Best Western Plus Orange County Airport, We try to conserve Water and energy in our efforts to Go Green. We encourage our guest to leave their towels on the towel bars or shower rod if they would like to re use them. May be we can consider providing additional bars so that the guest do not have to use the same towel bar used to stock fresh towel.

Thank you for reviewing us on TripAdvisor. We hope to see you soon!

Vibi Bhakta

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Additional Information about Best Western Plus Orange County Airport North

Address: 2700 Hotel Ter, Santa Ana, CA 92705-5602 (Formerly BEST WESTERN PLUS Orange County Airport North)
Phone Number:
Location: United States > California > Orange County > Santa Ana
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Best Value Hotel in Santa Ana
#6 Business Hotel in Santa Ana
Price Range: $113 - $139 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Orange County Airport North 2.5*
Number of rooms: 148
Official Description (provided by the hotel):
Discover this AAA rated 3 Diamond Santa Ana, California hotel offering a complimentary shuttle to John Wayne Airport and convenient access to key Orange County attractions. Whether traveling to Southern California on business or pleasure, the BEST WESTERN PLUS Orange County Airport North is committed to providing the best accommodations and customer service for the best price. This Santa Ana hotel offers 148 well-appointed guest rooms, each featuring cable satellite television with HBO® and free wireless high-speed Internet access. Hotel guests are welcome to a complimentary full breakfast each morning before taking advantage of amenities such as an outdoor heated swimming pool and hot tub, exercise facility, guest laundry, full business services and meeting/banquet facilities accommodating up to 60 people. ... more   less 
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Also Known As:
Best Western Plus Orange County Airport North Hotel Santa Ana
Best Western Santa Ana
Santa Ana Best Western
Best Western Plus Orange County Airport North Santa Ana, CA

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