Close to the airport, awesome staff with GREAT Customer Service! No complaints! Very impressed with the customer service of the shuttle driver. Welcoming staff upon arrival. Very comfy beds and pillows. More
- Free Wifi
- Free Parking
Close to the airport, awesome staff with GREAT Customer Service! No complaints! Very impressed with the customer service of the shuttle driver. Welcoming staff upon arrival. Very comfy beds and pillows. MoreShow less
Thank you for taking the time to fill out an online survey in regards to your stay. I was so glad to read that you thoroughly enjoyed your stay and had a great encounter with our valet and hotel team members. I have shared your message with the entire team and complimented them for providing great customer service. The time you have taken along with the effort you have made to share your comments with us is most appreciated. We are looking forward to welcoming you back.
The cookies were definitely warm as promised. The Wi-Fi connection was not properly working during my stay. I had to use my data which was not really a problem because my purpose was not to stay in the room/hotel all day long. The beds were extremely comfortable and staff there greeted me right away and were extremely nice.
Avoid if staying more than one night. Noise of the freeway next to the window. Noise of the jets landing/taking off. Room decor fits the 60s. Do not expect food service whilst at the pool unless it is after 5pm?
There was a huge wedding going on... but front desk was fast at check in, answering questions regarding parking and room was clean and cool.
Bell hop was friendly, hotel was neat and clean, ice machine located close to elevator
Hotel room was fine, but check-in left something to be desired. Don't bother doing online check-in, you will just have to go through the whole process when you arrive. Keys were not ready, digital key I requested online was not ready. Room was ready and quiet and comfortable. My biggest problem, some may call it minor, was that the coffee in the dining room for breakfast was undrinkable. The worst I have ever tasted. Staff apparently don't drink the coffee and were unhelpful. I know, it is a minor thing unless you need coffee to start your day. I would not have written this review except that after I filled out their review online, they requested that I fill out a TripAdvisor review.
This is an older but well-kept property in a quiet commercial/residential neighborhood. The hotel sits next to a pleasant man-made pond with a fountain and walking path, surrounded by office towers and condos. There is no shopping or dining within walking distance. Parking is strictly regulated but convenient. The Doubletree has all of the essentials of a good business hotel, 24 hr business center, small fitness room, good breakfast buffet, plus an outdoor pool and hot tub. Rooms are basic but clean and comfortable; the standard WiFi was a bit slow but you can buy upgraded service. Guests are also treated to good friendly front desk service and a warm cookie on check-in.