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Country Inn and Suites - John Wayne Airport
Ranked #11 of 23 Hotels in Santa Ana
GreenLeadersPlatinum level
Park City, Utah
Level 6 Contributor
347 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
“Nice but .....”
Reviewed May 29, 2014

We stayed two nights here and the room was very clean. There was a youth soccer tournament going on nearby and the hotel was full with teams staying there. Very noisy with kids running back and forth along the hallways, etc. Had to call the desk to ask them to please quieten them down at 10:30pm. I believe the breakfast would have been nice but the line was very long with the crowds there and we just left and went and found food near-by. Even the coffee in the lobby was empty. The staff was nice.

Room Tip: Do not stay here if the hotel is booked with kids.
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  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank fuz13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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318 reviews from our community

Traveler rating
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    95
    45
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See reviews for
106
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (76)
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English first
Henderson, Nevada
Level 6 Contributor
237 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
Reviewed May 1, 2014

We stayed here for two nights in April 2014. The property itself is very nice and well maintained. I love the balcony walkways connecting several buildings. The room is clean and overall very nice and roomy with plenty of amenities like a fridge, microwave, safe, etc. I like the separate living room of the suite. The beds were full size so if you are a big couple, it might not be that comfortable. Queen size would have been better. The breakfast was made to order but there are pros and cons to that. You get to have your breakfast made fresh but it is portioned. You can only have a certain amount. And most importantly go early, like around 7 am, to avoid long waits. The later, the longer the wait. Overall, it was a pleasant stay. I've been to better hotels but this is good. Parking stalls is somewhat compact.

Room Tip: Third floor is usually the most quiet. Try to avoid spring break if possible. Students = plenty of...
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Green Features: Some lights will turn off after a certain amount of time. Keep this in mind if you're in the middle of a shower.
  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RainbowCowboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Ana, California
Level 4 Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed April 17, 2014

I live in the area. I had my house tented for termites. Checked local hotels and read peoples reviews for several hotels. I chose this hotel and was pleased. Anna checked me in. She was friendly & sweet. She offered me a choice of floors. I asked for a quiet room with a view. I got a room overlooking the center garden area (perfect). The room was clean! That is so important to me. It had a separate area with a couch, tv, chair, and desk/chair. The bed and bath area was separate with a tv and wardrobe piece. We used the fitness room which had an elliptical, treadmill, bike and a weight machine. Nothing fancy but met our needs. There was a nice pool area being enjoyed by others (too cool an afternoon for me). Breakfast was included. Ladies making our breakfast were very friendly. You get several choices (cereal, eggs, pancakes, yogurt, donuts, bacon, toast) a little something for everyone. The grounds were clean and we'll maintained. The staff I encountered were friendly, smiled , said hello or good morning. Overall I was pleased with this hotel. I would recommend this hotel and stay here again if the need arises.

Green Features: Like that they are doing their share by using energy/ water saving items.
  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Elena O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Buffalo
Level 5 Contributor
55 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed April 13, 2014

This Hotel is in a nice quiet area with a few other Hotels.
Grounds are very nice and well kept. Rooms are large and very clean.
Very nice pool and hot tub. Made to order breakfast everyday is a
real nice touch. No need to go looking for a place in the morning.
As some have said, it could be a bit of a walk to your room depending on
parking. You would probably want the elevator if on 3rd floor with luggage.We never
used it for 2nd floor. It's a nice walk through the courtyard so it never bothered us.
Everyone we encountered was friendly and helpful!

Room Tip: 1st or second floor near the pool.
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  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bclg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vernon, British Columbia, Canada
Level 3 Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed April 4, 2014

Stayed here for two nights in April 2014. Really liked the property. Clean, tidy, updated and comfortable. The breakfast was great! Made to order.......fresh and delicious. Staff was very friendly and helpful. Very close to the airport for early departure. Enjoyed our stay and would stay again.

Room Tip: Good choice for a family
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  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Leigha H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
managerSantaAna, General Manager at Country Inn and Suites - John Wayne Airport, responded to this review, April 8, 2014
Thank you for taking time out of your day to comment about your stay at the Quality Suites John Wayne Airport. We are happy to see that you enjoyed made to order breakfast and that you were happy with your stay. Once again, thank you for taking time to comment about your stay and we hope to see you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed March 26, 2014 via mobile

Super great staff. Rooms are spacious, even with small beds. Nice having small apartment basically for several day stay! Way better than Comfort Inn across street. Glad we switched to here! Would recommend to anyone. Girl up front very accommodating!

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank frmn8575
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charleston, South Carolina
Level 3 Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 16, 2014

Stayed at this hotel for 3 nights. Very warm reception and nice breakfast in the morning included with the stay. The rooms are clean and comfortable. A little inconvenient to get to the rooms located beyond the swimming pool area because it is a separate building and the elevator is way in the back. You are better off taking the stairs. The hotel provides access to a digital copy of USA today which is real nice. The internet wireless connection was very good. This is definite a good value stay.

Room Tip: Lower floor is better at this hotel because of easier access
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  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Delfrio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
managerSantaAna, General Manager at Country Inn and Suites - John Wayne Airport, responded to this review, March 30, 2014
Thank you for taking time out of your busy day to comment about your stay at the Quality Suites while visiting Santa Ana. We are delighted that you enjoyed or breakfast and the copy of the USA Today. Once again thank you for commenting about your stay and we hope to see you in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Country Inn and Suites - John Wayne Airport

Property: Country Inn and Suites - John Wayne Airport
Address: 2701 Hotel Ter, Santa Ana, CA 92705-5603 (Formerly Quality Suites John Wayne Airport)
Phone Number:
Location: United States > California > Orange County > Santa Ana
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Green Hotel in Santa Ana
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Country Inn and Suites - John Wayne Airport 3*
Number of rooms: 176
Official Description (provided by the hotel):
The CW Suites hotel is an atrium-style, 177 all-suite hotel. Hotel offers a courtesy shuttle to John Wayne Orange County Airport, free wireless Internet access and on-site fitness center. ... more   less 
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Also Known As:
Quality Suites John Wayne Airport Hotel Santa Ana
Quality Inn Santa Ana
Quality Hotel Santa Ana
Country Inn And Suites - John Wayne Airport Santa Ana, Orange County, CA

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