We recently took my best friend to OC Mining Company for her birthday. I requested a window table and was pleased to get it. However, we had to go down some steps to get to it. There is a handrail, but it is placed somewhat low. My husband walks with a cane and when he reached for the rail, he lost his balance and fell. Several nearby guests expressed concern, but the hostess saw it happen and said nothing. She merely stood there with menus in her hand. Nor did a manager come to our table to see if he was okay. I feel this shows a lack of concern for the guests.