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DoubleTree by Hilton Hotel Santa Ana - Orange County Airport
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Reviews (1,208)
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Reviewed January 12, 2013 via mobile

Originally chose this hotel due to proximity to work location, but based on stay will use for both business and family travel. Has all needs for business: wifi, business center, and restaurant/lounge. Ample parking or airport shuttle. Clean and very comfortable rooms. Excercise center a little small so leave extra time. Pool and spa outside. All in all a good value, plus an awesome staff who make you feel at home.

  • Stayed: January 2013
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1  Thank Jeff T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 9, 2013

Hotel has recently been upgraded with updated furnishings and carpeting. Rooms are a very good size. Nice lobby and friendly, professional hotel staff. This was our Disney trip and we got $71 rates..awesome for 4-star like property! We were also upgraded to executive level (with fridge in room) so it's really hard not to give this place a good rating. Proximity to Disneyland via Hwy 55 to 5 commuter lane couldn't be beat. 15 minutes from hotel parking lot to Mickey and Friends lot! One outstanding item for me was the mirror in bathroom. I love that feature! One minor inconvenience..room was a little hot at night, but I didn't bother to tell hotel staff or anything, South Coast Plaza is nearby as well. Little tip for those of you wanting mini van rentals. Check out Airport Van Rental in Costa Mesa. They pick you up in your car, do the paperwork at the nearby office and away you go. Was much cheaper than renting from the airport car rentals. Clean car and professional service.

Room Tip: Ask for room on high floor or NOT facing Macarthur Blvd (not to be confused with MarArthur Place)
  • Stayed: December 2012, traveled with family
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Thank vagaSanFrancisco_CA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monty C, Director of Sales at DoubleTree by Hilton Hotel Santa Ana - Orange County Airport, responded to this reviewResponded January 11, 2013

Thank you very much for taking the time to write a Five Star Review about the DoubleTree Santa Ana Airport hotel. We take our job seriously and want all of our guests to have the best experience they can at our property.
*Also, thank you for taking the time to notice our last renovation of our entire lobby which you took the time to write about.
*We have just recently repaired some equipment so that all of the rooms will be cold this next summer, but thank you for mentioning that and we hope to see you again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 8, 2013

Had the best time of my life.... just chillen..... nailz cars and feeling free.... Had an great time staying and an night on the town didnt stay long to travel to all the places but the dinners were great along with my room mate. The Hotel itself ... perfect if needed anything they were there less then 5 mins of your needs and outside of there was too perfect went for an walk the only thing you did need to travel to the beach but the pool on the roof top made up for all that..

  • Stayed: March 2012, traveled on business
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Thank Ty L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monty C, Director of Sales at DoubleTree by Hilton Hotel Santa Ana - Orange County Airport, responded to this reviewResponded January 9, 2013

TyL, thank you so much for writing such a wonderful review about our DoubleTree Santa Ana Orange County Airport Hotel. We are pleased that you and your friend had such a great time at our hotel and that you enjoyed our great location and roof top pool. We are very serious about making certain that all of our guests have a superior experience at our property and are pleased that you did!
*Next time you visit, please let me know and I will show you how to get to the beach in only ten minutes from our hotel....Laguna, Newport, Huntington, we are minutes to so many amazing places.

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Reviewed January 6, 2013

We stayed at this hotel for 9 days over New Years. We had two separate reservations due to arriving earlier than we expected and when we checked in, guest services combined the two reservations into one! This allowed us to stay the whole time in the same room at the same rate! Also no checking out and checking back in and getting keys reset! Very helpful! We enjoyed breakfast every morning and it was great! The only issue we had was over the weekend and New Year's Eve, there was only lukewarm water to shower in (not sure if it was because there were so many people showering at the same time or not). Once New Year's was over, we had no problem with hot water. The other possible irritant was that the elevators were very slow. Overall, a great stay and we would definitely stay again!

  • Stayed: January 2013, traveled as a couple
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Thank Travelgirlslife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monty C, Director of Sales at DoubleTree by Hilton Hotel Santa Ana - Orange County Airport, responded to this reviewResponded January 9, 2013

Hello MM Becker and thank you very much for taking the time to write great review about the DoubleTree Orange County Airport Hotel. We are very serious about taking great care of all of our valued customers and we were pleased to hear that our front desk team was able to help you our with your rooms over New Years.
*Glad you mentioned the hot water because there was a part we immediately replaced to make sure everyone has ample hot water no matter how busy we are.
*We are waiting for you to come and visit us again, just let us know how we can serve you.

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Reviewed November 15, 2012

I recently stayed here for business travel. The front desk was very helpful in arranging transportation and also helpful in holding my luggage as my flight was not until after check out. The room was very comfortable and clean however I was awakened in the night as the room had an adjoining door and I could hear every word of the conversation going on in the adjoining room while I was trying to sleep. I am not sure if they have rooms without adjoining doors, but definitely ask for one if possible. It is the only reason I wouldn't give this hotel a higher rating.

  • Stayed: November 2012, traveled on business
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Thank BrisketJones
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monty C, Director of Sales at DoubleTree by Hilton Hotel Santa Ana - Orange County Airport, responded to this reviewResponded November 19, 2012

Thank you very much for taking time to write a response for the Double Tree by Hilton Orange County Airport Hotel. We are glad that our front desk took such good care of you and that your stay was great. Most of our rooms do no have adjoining rooms, so let us know next time you are traveling on business and we will make certain you get a room that is not adjoining and notify me personally and I will upgrade you next visit as a way of saying thank you for writing a review.

Thank you again and we look forward to your next visit.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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