I stayed here for a few days and brought a large group of people. I found that the front desk staff was not polite and I received complaints from my group. It seems as if since they are in a great location, they don't feel the need to be extra friendly. The room was okay, the manager tried to be helpful, but everything seemed to fall short of my expectations. Aldo, I got a surprise parking fee when I checked out.
- Official Description (provided by the hotel):
- This Santa Ana hotel is six miles from Newport, Laguna, and Huntington beaches and offers complimentary shuttle between the hotel and John Wayne Airport. South Coast Plaza is only 2 miles away. Take advantage of the cosmopolitan pedestrian area surrounding the hotel. Dine in the plaza's elegant restaurants, and enjoy the valet parking and Concierge service. ... more less
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- Also Known As:
- Doubletree Hotel Santa Ana
- Doubletree Santa Ana
- Santa Ana Doubletree
- DoubleTree By Hilton Hotel Santa Ana - Orange County Airport CA