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DoubleTree by Hilton Hotel Santa Ana - Orange County Airport
Ranked #2 of 23 Hotels in Santa Ana
Certificate of Excellence
Reviewed August 20, 2012

Stayed there for one night for a business trip and better than I thought. Very clean rooms, helpful staff, great breakfast, close to everything. It was a Friday night and packed with kids for a soccer tournament but the rooms were quiet. The only downside of the room was that it was hard to find wall sockets for cell phones.

  • Stayed: August 2012, traveled on business
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Thank HO W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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993 - 999 of 1,138 reviews

Reviewed August 13, 2012

This actually was the nicest hotel we stayed at during our California road trip. My GF thoroughly enjoyed the exercise center and our room was fantastic.

My only complaint was the hidden costs. We got a terrific deal on hotwire for this hotel but it was a little too good to be true. Parking costed $15 extra and wifi would also have been extra. Personally I think it would be better to just include essentials such as parking in the overall price rather than using this tactic.

  • Stayed: August 2012, traveled as a couple
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1  Thank Tyler T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DianeAB, General Manager at DoubleTree by Hilton Hotel Santa Ana - Orange County Airport, responded to this reviewResponded August 15, 2012

Thank you for sharing your terrific comments with others who are making their decision where to stay! We're thrilled to have been dubbed the "nicest hotel you stayed at during your California road trip" and I'm happy to enjoyed your visit with us.

We offer an array of choices when making reservations so that you can choose what works best for you. Some people don't have vehicals, so they find the room only deal the right one. Next time, just look for the packages and discounts that nclude the extras you seek like breakfast,parking etc.
Thanks again for sharing!

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Reviewed August 13, 2012

The rooms were clean, the staff and service was fantastic. The amenities were slightly lacking. The restaurant is average at best, and while the bartender/server was wonderful, he was the only one there on a Friday night and the poor guy couldn't keep up. In the morning, I grabbed some coffee to go, and got charged $2. Really Doubletree?? We can't offer free coffee? And refills were the same. I think that's pretty tacky for $100 + a night. I'm not asking for a Continental spread here, but coffee would be a nice gesture. If you plan on taking the elevators much, then you should plan on losing several minutes that you can never have back just waiting for them to get there. Then a few more on your way up or down. There isn't much at all around the hotel in walking distance, but they will take you to any restaurant or club within three miles of the hotel, and they even give you a large list of places in the area and their distance to the hotel. This is a great offering. Overall, this place is clean and relatively quiet with very nice staff, which to me, is worth staying here again.

Room Tip: Higher rooms = seriously long elevator waits and trips.
See more room tips
  • Stayed: July 2012, traveled solo
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Thank Chcgo32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DianeAB, General Manager at DoubleTree by Hilton Hotel Santa Ana - Orange County Airport, responded to this reviewResponded August 15, 2012

Thank you for posting your comments about your recent stay. How wonderful that you found the staff and the service to be "fantastic". I understand we had a very busy and unexpected evening in the restaurant/lounge and we should have pulled in someone else to assist. I have addressed this with our food & beverage manager to make sure we have a back-up person on-hand. As far as free coffee, the hotel offers complimentary Wolfgang Puck coffees in every room! Thanks again for taking time to post. We hope to have you back with us again. And, when you do, give me a buzz and I'll be happy to provide a hot cup of coffee from the restaurant.

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Reviewed August 12, 2012

A generic presentation of excellence- and everything that one would has come to expect from this particular hotel chain. The room was immaculate, the mattress on the king-size bed was very comfortable, and the pillows were to our liking. There is also a small but nice bar conveniently located on the premises. However, the primary reason why anybody should consider staying at this hotel is its location. It is within 15 minutes of Disneyland, Newport Beach, etc.

Stayed: August 2012, traveled with family
Thank mrelcentro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DianeAB, General Manager at DoubleTree by Hilton Hotel Santa Ana - Orange County Airport, responded to this reviewResponded August 15, 2012

Thank you very much for posting your comments on Trip Advisor. We learn so very much when guests share their experience and we use the information to improve service, add amenities and adapt.

It's wonderful when someone takes the time to share all the good news and I'm looking forward to sharing your generous review with my entire staff. "A presentation of Excellence" is exactly what we strive to do everyday and I'm delighted that your family enjoyed the hotel. We hope to see you again soon!

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Reviewed August 9, 2012

We spent one night at this Doubletree property during our Callifornia vacation. The location is easy to find, check-in was easy and the staff were helpful and courteous. Our rooms were very nice--great beds, plenty of space and a refrigerator. Only negative was that the walls seem very thin. This was the 9th hotel stay during our 2 week vacation and the only time we experienced a noise problem. We could very clearly hear their entire conversation of our neighbors next door.

  • Stayed: August 2012, traveled with family
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Thank khall0102
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DianeAB, General Manager at DoubleTree by Hilton Hotel Santa Ana - Orange County Airport, responded to this reviewResponded August 15, 2012

Thank you for sharing your high marks about our DoubleTree by Hilton in Santa Ana. We're proud to provide clean, comfortable rooms with the amenities you want when traveling away from home. Weekends in the summer time are quite busy and full of activity and I'm sorry you were bothered by noise from the room nextdoor. So glad you found our staff to be helpful and courteous and we hope to be of service to you again!

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Reviewed August 6, 2012 via mobile

My wife and I stayed here for 2 nights in August 2012. We booked our room at this hotel by bidding on Priceline.
Pros: The hotel location is great, a nice break from metro Los Angeles. The hotel front desk staff is nice for the most part. The housekeeping staff are sweethearts. There are refrigerators in the rooms. Comfortable beds, clean rooms and lobby.
Cons: $15/day parking fee. No microwaves in te rooms. No free wifi.
PAPER THIN walls of which screaming children woke us up the first night.

If you can get this hotel for a low rate to offset the parking fees, do not hesitate!

  • Stayed: August 2012
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Thank LePlumpier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DianeAB, General Manager at DoubleTree by Hilton Hotel Santa Ana - Orange County Airport, responded to this reviewResponded August 15, 2012

Thank you for posting you great comments about your recent stay with us. I'm delighted that your family enjoyed the hotel, the location and found it to be a good value! We learn valuable things from guests who post on Trip Advisor and because of comments like yours, we're in the process of installing small refrigerators in every room! Enjoy the rest of your summer and we hope to welcome you back again!

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Reviewed August 4, 2012

For the very good price I scored via Priceline, I was pleased. The location is close to the airport and freeways so score points there. The rooms are spacious for two people. Nice flat screen TV, small coffee maker, a desk and ample closet. The bed was among the most comfortable I have had away from home!

The climate control was a bit difficult to program, and I am not by any means clueless when it comes to electronics. It was just off in terms of programming.

The parking fee is ridiculous, but for some reason there was no one tendingthebooth, so i we sever charged. No idea why ythat happened so I happily saved $30 for two days of parking. The wireless charge of $11 (tax included) should be illegal, and is perhaps my only real complaint.

Stayed: August 2012, traveled on business
Thank JTL61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DianeAB, Manager at DoubleTree by Hilton Hotel Santa Ana - Orange County Airport, responded to this reviewResponded August 6, 2012

Thank you for taking time to post your comments on Trip Advisor. We're glad you enjoyed your stay with us. The Sweet Dreams Sleep experience is often commented on as incredibly comfortable and you will find them at every DoubleTree location!
I'm sorry the A/C wasn't programmed properly.We'll make a point to have our maintenance team check each room. Thank you.

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Additional Information about DoubleTree by Hilton Hotel Santa Ana - Orange County Airport

Address: 201 E Macarthur Blvd, Santa Ana, CA 92707-5776
Phone Number:
Location: United States > California > Orange County > Santa Ana
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in Santa Ana
Price Range: $112 - $210 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Santa Ana - Orange County Airport 3.5*
Number of rooms: 253
Official Description (provided by the hotel):
This Santa Ana hotel is six miles from Newport, Laguna, and Huntington beaches and offers complimentary shuttle between the hotel and John Wayne Airport. South Coast Plaza is only 2 miles away. Take advantage of the cosmopolitan pedestrian area surrounding the hotel. Dine in the plaza's elegant restaurants, and enjoy the valet parking and Concierge service. ... more   less 
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Also Known As:
Doubletree Hotel Santa Ana
Doubletree Santa Ana
Santa Ana Doubletree
DoubleTree By Hilton Hotel Santa Ana - Orange County Airport CA

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