I spent one night at this hotel for business. From the outside, it didn't look like much but on the inside, the lobby looked newer and modern. The front desk staff was very helpful. They were polite and service oriented. Check in was fast and efficient. Once I got to my room, the front desk called me to make sure everything was ok with my room. I thought that was a nice added touch.
The lobby was newly updated with plenty of seating both at the Cafe and around the rest of the lobby. I ate dinner at the restaurant there and it was pretty good. The service at the restaurant was good. It's not a full blown restaurant but it has a fair amount of options to choose from. The only downside was that the hotel didn't offer room service so if you wanted to eat, you had to go down to the restaurant.
The room was a basic hotel room. It had 2 queens, a desk, tv and a couple of phones. It had a mini-fridge, a coffee machine, iron and full size ironing board but no microwave. The beds were in my opinion, below average. The room was clean, well lit and quiet.
The bathroom was pretty good. It had a glass encased shower (no tub). It was bright, clean and looked like it had been remodeled recently. The toilet sink and shower were al in the same room so if you are travelling with a family, that might be a concern. The water pressure was good, the showerhead was high enough and there was plenty of hot water. The towels could use an update.
When all is said and done, it's an ok hotel if you need to stay in that area. The service was good, it was clean and the price was reasonable. I would have given it a higher rating if the bed was better.
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- Also Known As:
- Courtyard Santa Ana Orange County CA