We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Customer service” 1 of 5 bubbles
Review of Best Inn & Suites

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
Best Inn & Suites
Ranked #17 of 23 Hotels in Santa Ana
santa ana
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Customer service”
1 of 5 bubbles Reviewed December 19, 2011

I went to this hotel on 12/20/2011 to inquire about its price on a room with regular bed and one occupant. The male attendant gave me an outrageous price of $89 for one night. All the other surrounding motels were asking for around $45 for one night. The " We'll leave the light on for you motel" was asking for around $45. He saw my face and inflated his price so I would not stay there. I call later using an middle eastern accent and the price went down to $55 for the same room I inquired about in person. I will never go there again nor will i recommend it.

  • Stayed December 2011, traveled on business
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank Michael H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

7 reviews from our community

Traveler rating
    1
    1
    1
    0
    4
See reviews for
3
1
Solo
0
2
Rating summary
  • Location
    3.5 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Sleep Quality
    1 of 5 bubbles
  • Service
    2 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    2.5 of 5 bubbles
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Any
English first
amymiller
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed April 25, 2009

I had a good time at the motel. It was very clean and the rooms were better than the best western. I had a big in-room jacuzzi in my room and the flat screen TV was amazing. The customer service was also very good. My husband and I really enjoyed ourselves, especially the pool it was really cozy.

  • Stayed April 2009, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank amymiller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Santa Ana hotels
3.3 mi away
Red Roof Inn Santa Ana
Red Roof Inn Santa Ana
#8 of 23 in Santa Ana
4.0 of 5 bubbles 249 reviews
4.7 mi away
La Quinta Inn & Suites Orange County - Santa Ana
4.7 mi away
Country Inn and Suites - John Wayne Airport
Show Prices
Show Prices
Show Prices
4.6 mi away
Clarion Inn & Suites Orange County John Wayne Airport
4.7 mi away
Hampton Inn & Suites Santa Ana/Orange County Airport
4.6 mi away
DoubleTree by Hilton Hotel Santa Ana - Orange County Airport
Show Prices
Show Prices
Show Prices

Been to Best Inn & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Best Inn & Suites

Property: Best Inn & Suites
Address: 609 N Harbor Blvd, Santa Ana, CA 92703-2738
Location: United States > California > Orange County > Santa Ana
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Swimming Pool
Hotel Style:
Ranked #17 of 23 Hotels in Santa Ana
Price Range (Based on Average Rates): $
Hotel Class:2 star — Best Inn & Suites 2*
Number of rooms: 40
Official Description (provided by the hotel):
At Best Inn, you are guranteed to find best Value for your money. Located just 4 miles from Disneyland, and completely remodeled under new management, our rooms features 36" Flat Panel TV, Mini Fridge, Microwave, Free WiFi Interent, Free HBO, Free Parking. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Priceline and Booking.com so you can book your Best Inn & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Inn & Suites Santa Ana, Orange County, CA

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing