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“Bad Experience”

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Travelodge San Ysidro
Ranked #4 of 7 Hotels in San Ysidro
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573 reviews from our community

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Rating summary
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  • Sleep Quality
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  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (41)
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Chula Vista
1 review
Reviewed July 7, 2014

Don't ever stay there not only do they charge alot they charge 150 deposit. In my case they didn't give it back. They are stating that I smoked in the room . I don't even smoke . That's all a bunch of crap

  • Stayed July 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paloma G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palo Alto, California
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 2, 2014

Well, we literally got boot out just right at front dest after 8 hours driving and 10 min got lost with Apple Map for this address. So... we always book 1 person/room while we hunting on Hotwire. In case our second half can join the trip if the schedule is allowed. It has never ran into any problem until today, July 2nd, 2014. We book the room from July2-July5. While we are checking in, the front desk "owner" asked us how many people. We both were there, so we said: Two. So, "owner" said : since you only reserve for 1 person, so it will be another $10 per night charge for the "second" person. Wait minute, are we at hostel or something? If we need roller bed which 3 people won't fit on any one bad, yeah, I agree additional charge. Since when ,in US, you get a room and one king size bed, you need to pay additional $10 per night for your wife to sleep in the same room on the same bed with you. Well, we decide to call Hotwire confirm about this charge. Hotwire is very apologetical about this situation, so hotwire offered $30 credit and asking us still checking in. By the way, before we call Hotwire, the owner were already pointing that we are committing "a fraud" by travel as husband and wife but just booking the hotel as 1 person. Which, in our case, why do we want to pay for different rate if only one of us can make the trip on time. Anyhow, after Hotwire begging us check-in again, the "owner" have different thought: he wants to refund us and ask us to find another hotel at 10:00 pm during Independence Day week. He asked us to call Hotwire again and he will authorize the full refund. But the new questions is: How can you keep the same budget but having a room at last minute for San Diego? Answer is: nope, not possible. What can Hotwire do for us? Nope…full refund but we have to pay almost double the original budget for new Hotel. Well, this is not cool. But God Blessed, we paid almost twice more, but stay at HolidayInn Express which we have very good experience 2 years prior. Well, traveling since 2005, 100 days per year. First time got boot out at a front desk after 8 hours of driving for questioning a last minutes fee. Will we use Travelodge ever? Never, will we chose book anything from Hotwire if we know Travelodge are on the list, I guess it is for people who enjoy inviting insults and uncertainty to do, won't be us and our family and friends. We spent first part of our San Diego trip deal with this "situation," hope the experience will help.

Room Tip: Well, if someone owns this property and throw guests out because you don't agree $10 per night l...
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  • Stayed July 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank jackktw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Travelodge San Ysidro

Property: Travelodge San Ysidro
Address: 190 East Calle Primera, San Ysidro, CA 92173-2921
Phone Number:
Location: United States > California > San Ysidro
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 7 Hotels in San Ysidro
Price Range (Based on Average Rates): $
Hotel Class:2 star — Travelodge San Ysidro 2*
Number of rooms: 80
Reservation Options:
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Also Known As:
Travelodge San Ysidro Hotel San Ysidro
Super 8 San Ysidro
San Ysidro Super 8
San Ysidro Super Eight
Super Eight San Ysidro

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