PAPER. THIN. WALLS.
And not only the walls, but the ceiling, door, and window as well.
Don't come here if you value your sleep. You can hear literally every footstep of the person above, if you're unfortunate enough to get a room on the ground floor. I could feel the footsteps of the person above vibrating the headboard of my bed. I could also plainly hear the footsteps and every spoken word of people walking in the hallway outside, the cleaning staff and their children, and in the parking lot.
Manager/owner/supervisor obviously didn't care much when we complained, offering weak apologies and claiming himself incapable of doing anything to make it up to us. He weakly explained that it was because we had arrived in the evening that we were put into a first floor unit - basically admitting that the rooms are noisy and crappy. He attempted to justify it by citing other patrons paying more money and not complaining, and how much other rooms in the area cost - neither of which has anything to do with the fact that we had a crappy experience in his room. I've actually stayed in far cheaper rooms, in more popular areas (Napa Valley, Temecula, Hawaii, San Fran, Vegas, etc), and had far better experiences. He interrupted us, wildly misinterpreted what we were saying in an attempt to argue, and even implied that our complaints were lies and told us we should have stayed somewhere else. Only after a long heated argument and totally losing his cool was he willing to angrily toss some money (barely over 10% of the full amount charged, mind you) onto the counter as recompense for our sleepless night, while loudly proclaiming our greediness when we accepted the money. In a supreme display of unprofessional conduct he went so far as to mockingly imitate my wife's motion of putting it in her pocket, as if we were wrong for taking some small compensation for our inferior experience at his hotel. The whole argument could have been avoided if he would have offered half the amount he gave us at the very beginning as an apology, instead of being an unsympathetic, penny-pinching unprofessional jerk.
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- Also Known As:
- Days Inn San Simeon Hotel San Simeon
- California Inns