The guides are knowledgeable and very amiable. The place is immense and filled with antiques of every sort. Not quite my taste but you can't please everyone. Hearst had quite an eclectic imagination when it came to buying. Maybe it's because I'm English and been to many real castles and stately homes it didn't quite hit the spot. Nevertheless its an amazing place and recommed doing the grand rooms and the upstairs rooms for $100 for the 2 of us.