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“Classic Marriott experience!”
Review of San Ramon Marriott

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San Ramon Marriott
Ranked #2 of 8 Hotels in San Ramon
Certificate of Excellence
Reviewed July 30, 2014

This Marriott is tucked behind a shopping center and near the ATT & Chevron campus in San Ramon. This makes it a very quiet property on the weekends. We were on a house hunting trip so it provided us with the perfect location. Upon arriving there are valet folks available it is $18 to valet and $12 to self park. This hotel is 25 years old and it has mature landscaping that provides beauty and privacy! We were on the 5th floor yet the Redwoods blocked the patio so little to no noise was heard. The staff seems to be working very hard and are very friendly! From the front desk staff to the valet to the restaurant staff all was Marriott's expected level of excellence! The room was a tad small, the balcony was huge! the bath tiny,(Super Clean! kudos!) the bed super comfy! The hotel was busting at the seams on Saturday as a Lacrosse team and huge soccer tourney was taking place! I don't think they were adequately staffed for that craziness but it still worked out for us!
The only blip was the valet charge was for 3 nights when we were there for 2. Said it was a computer error and they had been fixing all weekend! Really! By Sunday they should have checked any bills before going out..but they fixed it and still enjoyed the old Marriott experience! Thanks to the staff for being wonderful!

Room Tip: Corner rooms have large balcony's
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  • Stayed: July 2014, traveled as a couple
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Thank 4snickers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sanramongm, General Manager at San Ramon Marriott, responded to this reviewResponded August 4, 2014

Thank you for your kind words about the San Ramon Marriott. We are glad that you experienced an enjoyable stay and truly look forward to serving you again in the future.

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203 - 209 of 381 reviews

Reviewed July 22, 2014

This property is beautiful outside and inside it is ok. Biggest frustration was the long, long walk from elevators to room. They have one set of elevators and the property is wider than tall. There weren't a lot of breakfast options outside of full restaurant service. Nothing much else around to go to. That said, the bed was nice, room was clean and quiet, which is what is really important.

Room Tip: Ask for a room closer to the middle of the property to avoid walking forever to elevators.
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  • Stayed: July 2014, traveled on business
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Thank Kay L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sanramongm, General Manager at San Ramon Marriott, responded to this reviewResponded July 23, 2014

Thank you for your kind words about the San Ramon Marriott. We hope to have the pleasure of welcoming you back.

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Reviewed July 22, 2014

We have been staying at this Hotel for past 14 years, We Love it here..They have special rates from Thursday to check out on Mondays..so clean and classy..We love the restaurant there too..We will be back !!!!

Room Tip: ask for a garden room much better view and away from the elevators
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  • Stayed: May 2014, traveled as a couple
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Thank diane625
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 21, 2014 via mobile

A very nice Marriott property, nicer than most. I had a 2 night stay and received excellent service throughout. The outdoor spaces were nice as an option for working. My room was very nice...clean, very well maintained, plenty of room. Great work area and fixtures. Large bathroom. It will be my choice for my next trip!

Stayed: July 2014
Thank Dollyamas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 29, 2014

We stayed there three nights recently and have to rave about the service---each and every employee was friendly, courteous, and professional. They definitely cared about customer satisfaction. Rooms and beds were very comfortable. The charge for internet was a surprise but luckily we were able to avoid it by accessing internet at a relative's home. The hotel lobby is very welcoming and the grounds are beautiful. I loved the fruit-infused water available at all times in the lobby. Also amazing were the delicious breakfasts! Bar was always hopping but not overly wild. Kudos to the staff and management--a pleasure!

  • Stayed: June 2014, traveled with family
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Thank JEANNE-GREG M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 24, 2014

This is a beautiful hotel including the grounds. Lots of birds singing in the early morning. The usual comfy beds and nice rooms. As happens more commonly now, you do have to pay for parking here. Service was very good at check in. No 24 hour room service which was disappointing--we got in late so had to go find the In and Out (not really what I was wanting).

Room Tip: we had a view of the pool which was pleasant.
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  • Stayed: June 2014, traveled with family
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Thank Cynthia W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 16, 2014

I took a group of Kiwins kids to this hotel- stayed for 2 days my room was paid- they took my credit card info anyway to put a "reserve" on it in case I charged anything and low and behold 2 days of room charges appeared on my card statement one month later. Called them right away, got tossed around to everyone in the hotel lobby and they apologized- they sounded like pros, because I'm sure they do this ALL the time. Told me accounting would "reverse" the charges and to this date still haven't done so. I wouldn't stay here again and if you must DON'T give them your card #, you will be forever haunted by this. Pay by cash only- no traces

Room Tip: Don't stay there!!!
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  • Stayed: April 2014, traveled on business
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Thank Randy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sanramongm, General Manager at San Ramon Marriott, responded to this reviewResponded June 18, 2014

Thank you for your valuable feedback. Research revealed that the contract for the group you mentioned indicates Each Pay Own. Please accept our apologies if there was any miscommunication. We would appreciate you contacting our Executive Office directly to resolve any issues.

We look forward to hearing from you.

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Additional Information about San Ramon Marriott

Address: 2600 Bishop Dr, San Ramon, CA 94583-2338
Phone Number:
Location: United States > California > Tri-Valley > San Ramon
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 8 Hotels in San Ramon
Price Range: $138 - $378 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — San Ramon Marriott 3.5*
Number of rooms: 368
Reservation Options:
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Also Known As:
San Ramon Marriott Hotel San Ramon
Marriott San Ramon

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