I read all the reviews that had trouble with reservations, but my experience was just the opposite. Maybe I'm more careful?
On a trip to surprise Dad for Father's Day, my sister and I drove up from San Diego/LA and Nina made the trip much easier. She confirmed my reservation by phone (there may be a delay or disconnect in the online booking system, and the fax machine was broken, and the contact email on the site was down, but I ALWAYS call to talk to a human at the desk at the location when I travel -- and I met Nina, so glad I did.) The desk Guy gave me a back-up email address, Nina answered the phone on the first ring to help with directions when the map was dumb (follow the Exit #, NOT the street name since those duplicate in that area), and we were in good hands.
It's a simple little motor court, but it's clean, quiet, central, easy in and out, free parking right at your room, and perfect for our needs. We were delighted to find that we qualified for a lower rate upon extending our stay, and Nina handled all of it personally... I felt like she was really pleased to host us. She warned my sister about changed street names, gave good directions, and had a warm easy way -- nothing lazy or snobby or off-putting. We were in her place and she was glad to have us.
Our double room was clean and fresh, newly decorated, with a good breeze, a fridge (I turn them down at night for quiet, then back up in the morning), a microwave, great TV, desk with good chair & lighting... and I love the black-out curtains. [TIP: bring a paperclip or clothespin to keep hotel room curtains closed against the dawn sunlight.]
I'm not a coffee/breakfast snacker, but you could get some complementary packaged goodies at the desk (don't call it a lobby, call it the check-in counter) to munch in your room on on your way on the road... it's a terrific room to base from, not a resort. Housekeeping was swell on our two nights, great bed & linens, and it was surprisingly quiet... a good steam shower, too.
We were out of the room from morning to night both days, but when we were in it, it was all we needed. And at such a nice rate that I'm going back for a visit later this month... it's just 4 minutes from the sweetest little town center, so I look forward to exploring with the North Bay Inn as my base. It's a great value with a personal touch.
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- Also Known As:
- North Bay San Rafael Hotel San Rafael
- North Bay Hotel San Rafael