While the facility and room was completely sufficient for my needs, the front desk personnel need to rethink their career choice. Can't remember the last time I made to feel like I was imposing on hotel workers. Not even a smile or a "hello, can I help you?" at the outset. I have stayed at many Travelodge's, and never had this type of experience.
I must have been the last guest checked in, because they immediately put the "no Vacancy" sign up and locked the office door. There were several guests after that, trying to get some attention to no avail.
On the positive side, the room was clean, even though there were a few deferred maintenance issues. Door would not lock without putting your shoulder into it.
And the "included" breakfast was bare minimums to meet the advertised requirements. Juice, cereal, coffee, bagels. Take back to your room, because there as no place to eat in the lobby. Probably should change the advertised expectations.
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- Also Known As:
- Travelodge San Rafael Hotel San Rafael
- Travel Lodge San Rafael
- San Rafael Travelodge
- San Rafael Travel Lodge