I spent a weekend at the Extended Stay America in San Rafael. I was drawn to the place because of the in suite kitchen, pool and hot tub. My overall experience was just okay. Since they have kitchens in the suites and rooms with pull outs, I think this is a better place for families to stay than the business traveler.
I'm a little disappointed about four things. I had problems with the TV in my room during my stay. I don't think it was anything that could have been fixed. I think it was just a shoddy small TV, the picture quality was horrible. The furnishings in the room were clean, but they weren't plush. The mattress was a bit uncomfortable. Also, be aware the pool and hot tub are covered, but not indoors. So, it was a bit chilly when I wanted to take a dip (November in NorCal temps average in the 50s).
The front desk staff were very attentive and accommodating. I was happily moved to another room when I complained of cigarette smoke when I checked in. They made sure I had extra towels and were friendly. If you ask for something, they will to fulfill your need.
Another thing to keep in mind when booking this hotel. It is some what close to shops, but it's tough navigating to them. San Rafael is not the most easy city to drive in because of all the one way streets. Definitely bring a GPS device if you're coming to the area. I believe hertz rents them.
- Official Description (provided by the hotel):
- Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate. ... more less
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- Also Known As:
- Extended Stay Deluxe San Rafael Hotel San Rafael
- Extended Stay San Rafael
- San Rafael Extended Stay