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“Excellent!”

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Hilton Garden Inn San Mateo
Ranked #1 of 12 Hotels in San Mateo
Certificate of Excellence
Lafayette, Colorado
Level Contributor
162 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
“Excellent!”
Reviewed September 4, 2013

My girlfriend and I stayed here as it was the preferred hotel for a wedding. I am glad the bride and groom know how to pick good hotels! It mostly caters to business travelers, so during the week it may be pricier or more crowded, but the facility is easy to find, clean, and well-maintained. The staff were friendly and helpful and allowed us to check in early. There is a spa and pool on site, and a workout center, but we did not use them. The room was clean and comfortable, and sleep was sound and worthwhile. Breakfast was included with the room (otherwise may have been considered pricey) and the food served was very good and of a great variety. Not sure when I have the opportunity to stay here again, but it is definitely in line with my expectations of the Garden Inns I've used previously.

  • Stayed August 2013, traveled as a couple
    • Value
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Helpful?
Thank tklempan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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586 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
A TripAdvisor Member
Reviewed September 4, 2013

Hilton Garden Inn was a great central place to gather for the reunion. Hotel was casual enough for comfort and nice enough to feel pampered. The included breakfast included everything one could ask for. The chef was very courteous and provided all that was asked for. Coffee/tea was always available and the freshly baked cookies were a special treat.

  • Stayed September 2013, traveled with friends
    • Value
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Review collected in partnership with Hilton Garden Inn

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newberg, United States
1 review
Reviewed September 4, 2013

This hotel is great, very clean, very quiet - especially considering how close to the airport it is. The staff were all very professional and courteous. The room was just the right temperature. I do think that for the price, the breakfast should be included.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Jean C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Worth, Texas
Level Contributor
20 reviews
3 hotel reviews
Reviewed September 4, 2013

Very clean hotel with helpful staff. The beds were very comfortable. Conveniently located near the highway and restaurants (and Target!) Free Starbucks coffee but no complimentary breakfast though. Plenty of parking and free Wi-Fi!

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mary H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sonora, California
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed September 1, 2013

The hotel far exceeded our expectations for the price as hotels this close to San Francisco Airport are usually more expensive. The hotel was clean and tastefully decorated, from exterior to lobby, hallways and room. Lots of "special" touches we haven't seen since our last cruise (towel "sculpture" on the bed in the shape of a bunny, chocolates on the bed). Gracious desk clerks, friendly staff and the room reserved for a reunion was decorated tastefully with bar set-up and friendly attendants. Breakfast was superb - everything you could possibly omelets to order, waffles, pancakes, fruit, yogurt, bacon, sausage, etc., etc. Starbucks' coffee, juices, etc., and served in a large dining area with large windows and pool view. We couldn't have been happier with our stay!

  • Stayed August 2013, traveled with friends
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Helpful?
Thank doni137
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monterey, California, United States
Level Contributor
28 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed August 28, 2013

I am very impressed with this hotel. Where to begin? Affordable weekend rates, suites available for only $30 extra, clean rooms, extra towels made into sculptures on the bed with Andes mints, Ghiradelli chocolate squares available at the front desk, a well-stocked pantry with Honest Ade, big windows in the room you can open all the way, a great environmental control system that allows for fan-only operation without use of the compressor if desired, huge flat-screen TVs with HDTV channels, free parking, free hourly SFO shuttle, safe and quiet neighborhood, close to great shopping center, 6PM same-day flexible cancellation policy, large number of Hilton Honors points, real orchids in the lobby, excellent coffee/tea service in the lobby, complimentary bottles of cold water at check-in, large refrigerator in room, microwave in room, room service available, restaurant and well-stocked bar in lobby, complimentary high-speed wireless internet access available, outdoor pool and whirlpool, fitness center, business center with large printer/copier, big closet, courteous and professional service, well-lit and well-appointed suite. I'm sold. Period. This is like home. This place has everything. I have stayed in a lot of hotels all over the world, and this is a great option for visiting the Bay Area.

  • Stayed August 2013, traveled solo
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Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Ted H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sacramento, United States
1 review
Reviewed August 24, 2013

There are a number of factors that contribute to the subjective concept of "value," and I feel I have sufficient experience to opine upon the matter. The bottom line is that I have experienced hotels with equivalent offerings for significantly less. Larkspur Landing, namely, has been equal in every way which affects me, and has been superior in cost. Plus they have cookies. A hotel could receive ratings of 10 in numerous categories and a low overall score simply for being extravagantly priced. A hotel could have the sparklingest pool and the finest gym but those who use neither may not appreciate contributing their cost.

  • Stayed August 2013, traveled on business
    • Value
    • Location
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Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Gabriel B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn San Mateo

Property: Hilton Garden Inn San Mateo
Address: 2000 Bridgepointe Pkwy, San Mateo, CA 94404-1586
Phone Number:
Location: United States > California > San Mateo
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in San Mateo
#1 Business Hotel in San Mateo
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn San Mateo 3*
Number of rooms: 158
Official Description (provided by the hotel):
The Hilton Garden Inn San Mateo is just 6 miles from San Francisco International Airport via complimentary shuttle, and offers complimentary high-speed internet access, fitness center and pool. All rooms feature adjustable mattresses, flat screen TVs, refrigerator, microwave, hair dryer, iron and full size board. The hotel is across the street from an outdoor mall and 30 minutes from downtown San Francisco and the Pacific Ocean. ... more   less 
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Also Known As:
Hilton Garden Inn San Mateo Hotel San Mateo
Hilton San Mateo

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