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San Mateo SFO Airport Hotel
Ranked #8 of 12 Hotels in San Mateo
Reviewed September 22, 2013

While perhaps I shouldn't have expected much from a cheap motel near SFO, I was quite disappointed with this room. While we ordered a nonsmoking room, it definitely smelled strongly of smoke (among other unpleasant smells). Cleanliness was very questionable, carpet was stained, bed was uncomfortable. Also, rooms open up to the exterior. I will not return.

  • Stayed: July 2013, traveled as a couple
    • Value
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Thank mgobluefb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FOM_HISM, Front Office Manager at San Mateo SFO Airport Hotel, responded to this reviewResponded November 13, 2013

Dear mgobluefb,

Thank you for taking the time to review your stay at our hotel. Since your stay, the hotel has changed ownership, and we have made some significant improvements in cleanliness and some of the furnishings in the guest rooms. We hope that the next time you are in this area, that you would consider giving the San Mateo SFO Airport Hotel another chance to exceed your expectations.

Sincerely,

Travis N.
Front Office Manager

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103 - 109 of 117 reviews

Reviewed September 8, 2013

It was unsatisfactory, because it did not meet our requirements. They did not have a shuttle. There were no restaurants on site, or near by. We checked into our room around 19:30 hrs. We only stayed for one night and had to leave for Denver the next evening. There were no city tours that could be arranged from the hotel. The following day, with great difficulty, I was able to convince the hotel desk to allow us to leave our luggage, in a corner in the lobby, after an early check-out, to allow us to have a bus tour of the city. We had to call a cab and go to Pier 41 to try our luck with possible city tours.

Room Tip: We stayed there for too short a time to give a tip or tips on choosing a good room. Only, one could...
  • Stayed: June 2013, traveled with family
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1  Thank likenoone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FOM_HISM, Front Office Manager at San Mateo SFO Airport Hotel, responded to this reviewResponded November 13, 2013

Dear likenoone,

I am very sorry to hear of your troubles during your stay with storing your luggage, and getting any tours booked. Due to our location, and the distance from the city, unfortunately, there aren't any tour companies that offer pickups or drop offs. We are close to several train stations though that do provide quick access to the San Francisco area, and we do provide shuttle service to the airport and the Millbrae BART station. If you are back in the San Mateo area, we hope that you would consider giving the San Mateo SFO Airport Hotel another chance, as it has recently changed ownership.

Thank you for taking the time to review your stay at our hotel!

Travis N.
Front Office Manager

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Reviewed July 22, 2016 via mobile
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Stayed: July 2016, traveled as a couple
Thank steffie b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kara N, Front Office Manager at San Mateo SFO Airport Hotel, responded to this reviewResponded July 24, 2016

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Reviewed June 8, 2016
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  • Stayed: May 2016, traveled with family
    • Value
    • Location
    • Service
Thank Erikita0000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 3, 2015
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Stayed: September 2015
Thank Edenilson D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 9, 2015 via mobile
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Stayed: September 2015, traveled as a couple
Thank PPuan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 4, 2015
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  • Stayed: April 2015, traveled as a couple
    • Location
    • Cleanliness
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Thank Kendra022
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about San Mateo SFO Airport Hotel

Address: 350 N Bayshore Blvd, San Mateo, CA 94401-1235 (Formerly Comfort Inn Airport South)
Location: United States > California > San Mateo
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #8 of 12 Hotels in San Mateo
Price Range: $118 - $234 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — San Mateo SFO Airport Hotel 2.5*
Number of rooms: 110
Official Description (provided by the hotel):
Centraly located San Mateo SFO Airport Hotel provides excellent value added amenities to all travellers. We provide courtesy airport shuttle to all our guests from SFO Airport (On Call, please contact us once you collect your luggage)as well as complimentary parking, wifi and hot breakfast. ... more   less 
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Also Known As:
Comfort Inn Airport South Hotel San Mateo
Comfort Inn San Mateo
San Mateo Comfort Inn

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