The room was lovely, but that's the best I can say about the stay here. I stayed 4 nights at this Holiday Inn, and on arriving at midday after my flight from Toronto, found that the restaurant was closed til dinnertime. The neighbourhood is pretty sketchy, so I was not about to go the "10 - 15 minutes walk to get a pretty decent Mexican meal" per the desk service representative, and the vending machine was not fully functional nor did it offer any real meal alternatives. The ceiling above me seemed to have very little insulation, and I was awakened a few times by my upstairs neighbours walking around - or jumping around, maybe? I had reasonable room service, and good mid-level meals - breakfast and dinner only - at the restaurant. My client was located about 10 minutes away in San Mateo, and the cab situation turned into a major joke. I had the hotel order a cab only to have the cabbie take off with another guest when he arrived early; I had a 2 hour wait - and 7 phone calls - to get a cab back to the hotel one evening; my best ride was a cabbie who actually knew his way around and could avoid the traffic on 101 - after the quick and easy ride with him I was stunned to think of the difficulty I'd had with all the others! Hotel staff were generally nice, but some seemed to be less than thrilled to have customers - especially at the front desk, where some of the representatives seemed to feel that personal phone calls were way more important than giving clients their primary attention!
- Official Description (provided by the hotel):
- The Holiday Inn & Suites San Mateo / San Francisco SFO is the newest and most modern hotel in the area. Conveniently located off US-101, we are situated among fine dining, world-renowned attractions, endless shopping possibilities and vast business opportunities. Our prime location places you within minutes from the San Francisco International Airport, Downtown San Francisco, Golden Gate Park, Monster Park, San Mateo Expo Center, Downtown San Mateo, AT&T Park, Half Moon Bay, East Bay, Pier 39, Alcatraz, Fisherman's Warf, Hillsdale Mall, Pacifica Beach, Golden Gate Bridge and is a short drive from Napa and Sonoma Valley which hosts some of the finest vineyards in the world. ... more less
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- Also Known As:
- Holiday Inn San Mateo-San Francisco Sfo Hotel San Mateo
- Quality Inn San Mateo
- San Mateo Quality Inn