We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“My Favorite Marriott ever”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
San Mateo Marriott San Francisco Airport
Ranked #3 of 12 Hotels in San Mateo
Reviewed December 21, 2012

I've stayed here off and on for the past 10 years, for my business travels in the Bay Area. This place has never disappointed me. The staff has changed over the years by the hotel continues to be the best place I stay at nationally. The staff is genuinely happy to be working and are all very natural in their quest to provide service. It's nice to have staff treat you in a warm genuine way. The hotel is sweaty clean and well maintained. Food in their restaurant is great. The hotel is HUGE and spread out,

  • Stayed: December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank OCTodd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WarmRegards, General Manager at San Mateo Marriott San Francisco Airport, responded to this reviewResponded January 5, 2013

Dear OCTodd,

We truly appreciate your continued patronage and are honored to be the best hotel you've stayed at in the nation! Thank you for recognizing how dedicated our staff is and how much we truly enjoy making your experience a comfortable and enjoyable one! We are thrilled to be your favorite Marriott and look forward to your return!

Warm Regards,
John Parker, General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (732)
Traveler rating
Traveler type
Time of year
Language
  • More languages

488 - 494 of 732 reviews

Reviewed December 21, 2012 via mobile

I liked this Hotel and the rooms were great. I had a suite with a front room and a separate bedroom. I don't know if all the rooms are designed that way or not but it was a nice layout. The bathroom was spacious and the counter had plenty of space and I had plenty of room to lay my stuff out. I would have like more hooks in the closet and bathroom though to hang stuff on. Trader joes was very close so it was nice to be able to walk across the street and pick up grocery items for snacks and such. I had two big screen TVs but neither had media centers or convenient access to hook up my laptop or iPad. It was setup with the antiquated OnDemand services. the Internet service was adequate and I was able to connect easily and stay connected not blinding speed but faster than my 3G connection.

  • Stayed: December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Lvinstyle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WarmRegards, General Manager at San Mateo Marriott San Francisco Airport, responded to this reviewResponded December 26, 2012

Dear Lvinstyle,

We are so pleased that you liked our hotel and enjoyed your stay! Thank you for your 5 star rating and fantastic compliments on our property. We also appreciate you taking the time to give us your suggestions in regard to having more hooks in the closet and bathroom. Your insight assists us in our constant efforts to deliver the very best experience our guests can enjoy. Once again, we thank you for your great review and look forward to accommodating you again in the near future.

Best,
John Parker, General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 11, 2012

Had 4 rooms here for a family event nearby. Location was perfect, close to both 101 and 92. Trader Joe's and Rite-aid nearby made it convenient. Friendly hotel, restaurant and bar staff.
Unfortunately, our room's heater blew cold air during the night and made a loud thunk every 45 minutes. None of the other 3 rooms had this issue though.
The King suite was spacious and accommodating. Although I could not locate a coffee mug for morning coffee.
We dealt with the $22.00 parking fee by parking on South Grant, right behind the hotel. You can walk right through the parking lot to get there.
Would stay here again.

Room Tip: Stay on upper floors away from the exit doors.
See more room tips
  • Stayed: December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Maltaman10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WarmRegards, General Manager at San Mateo Marriott San Francisco Airport, responded to this reviewResponded December 17, 2012

Dear Maltaman10,

Thank you for your review. We are so pleased that you enjoyed our perfect location, friendly staff and spacious rooms! Please accept our apology for the heater inconvenience that occurred in one of your rooms. We appreciate you bringing this to our attention, however, please keep in mind for your next stay that we are at your service 24/7 to assist you and resolve untimely mishaps such as this. Thank you for sharing your experience with us and other travelers. It's wonderful to hear that you would stay with us again!

Best,
John Parker, General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 3, 2012

I just got back from the Bay area. Loved the San Mateo Marriott. It rained, rained, rained all last week, and we were disappointed we couldn't do much, but being at this hotel brightened our mood. The two workout rooms are wonderful. My room was a suite with a separate bedroom separated by glass french doors. Very nice if your mate wants to stay in the living area watching tv. The staff is TOP NOTCH. The fish tacos were possibly the best I've ever had, and I'm quite a snob. Heading back there for a conference and can't wait. The architectural details just make it wonderful. And wahhh to the guy about the coffee...there is a starbucks, so if you can't get your latte in the restaurant, walk ten feet and get one. I just crack up at some of the whining on here!

  • Stayed: November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Debbie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WarmRegards, General Manager at San Mateo Marriott San Francisco Airport, responded to this reviewResponded December 5, 2012

Dear Debbie A,

We are delighted that the San Mateo Marriott San Francisco Airport Hotel brightened your mood while we weathered through the rain last week! Thank you for sharing how much you enjoyed your suite, our top notch customer service and the California cuisine offered at our restaurant, California Grill & Bar. We appreciate all of your wonderful feedback and can't wait to welcome you back on your return for your conference!

Best,
John Parker, General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 27, 2012

Not friendly to asians. Put things on bill they do not tell you about. Threatening. Three star place. Not four star as advertised. Pay for parking. 9 miles from airport. Not worth money. Find better place through priceline or other.

Stayed: October 2012, traveled with family
Thank Greg H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WarmRegards, General Manager at San Mateo Marriott San Francisco Airport, responded to this reviewResponded December 3, 2012

Dear Greg H,

We are extremely disappointed to hear that your experience was less than impressive, and saddened to receive your opening comments . Please know that the San Mateo Marriott San Francisco Airport Hotel embraces people of all backgrounds, colors and faiths, which certainly includes Asians. If fact, a large part of our staff throughout many departments are, indeed, Asian. We apologize for any miscommunication that took place during your stay. I would greatly appreciate a few moments of your time to personally apologize to you, as well as further discuss the details of your stay. Please call me directly at the hotel at your earliest convenience. Thank you for taking the time to give us your feedback by completing the review.

Warm Regards,
John Parker, General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 21, 2012

Stayed here for 3 nights with my husband, partly as a stopover on our way from Tasmania to Washington DC, partly so I could attend an Interweave Knits seminar.
Despite being only 15 minutes by shuttle bus from the airport, there was no aircraft noise. The hotel is a 5 minute walk to a local shopping centre, with a great fresh food market among other stores.
Very spacious room with a good bathroom, comfy beds, quality towels and bed linen.
The hotel shuttle goes on the hour from the hotel to SFO airport, stopping at all terminals. It is a short walk from the terminal into the BART station, from where it's a 30 minute ride into downtown San Fran. An info centre can assist with questions about ticket prices and using the BART if you're a newcomer.

  • Stayed: November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank boltartas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WarmRegards, General Manager at San Mateo Marriott San Francisco Airport, responded to this reviewResponded December 1, 2012

Dear boltartas,

We appreciate you choosing to stay with us during your stopover/seminar visit. Its wonderful to receive your positive feedback on our spacious accommodations, comfy beds and linens, and ideal location. Thank you for also recognizing the warm and friendly ambience throughout our property. We ensure that all of our special touches and details are taken care of with our guests comfort and enjoyment in mind. Thank you very much for your review on your stay. We hope to have you as our guest again soon.

Best Regards,
John Parker, General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 20, 2012

Needed to spend night in SF due to airline delays. Hotel had great rate for delayed travelers and entire staff was friendly, helpful and professional. Dinner in the restaurant was a bit pricey, but otherwise excellent.

  • Stayed: October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Richard F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WarmRegards, General Manager at San Mateo Marriott San Francisco Airport, responded to this reviewResponded November 27, 2012

Dear Richard F,

Thank you for taking advantage of our great rates during your delayed travels. We can't thank you enough for the fantastic rating and review! We hope we will have the pleasure of providing you with another enjoyable experience, along with the friendly, helpful and professional customer service that you deserve!

Best Regards,
John Parker, General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near San Mateo
1.2 mi away
Hilton Garden Inn San Mateo
5 mi away
San Francisco Airport Marriott Waterfront
4.4 mi away
Hyatt Regency San Francisco Airport - Burlingame
Show Prices
Show Prices
Show Prices
1 mi away
Residence Inn San Francisco Airport/San Mateo
1.9 mi away
Holiday Inn San Mateo-San Francisco SFO
2.1 mi away
Best Western Coyote Point Inn
Show Prices
Show Prices
Show Prices

Been to San Mateo Marriott San Francisco Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about San Mateo Marriott San Francisco Airport

Address: 1770 S Amphlett Blvd, San Mateo, CA 94402-2708
Phone Number:
Location: United States > California > San Mateo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Business Hotel in San Mateo
#4 Family Hotel in San Mateo
Price Range: $158 - $509 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — San Mateo Marriott San Francisco Airport 4*
Number of rooms: 476
Official Description (provided by the hotel):
Full-service Marriott convenient to San Francisco Airport and Silicon Valley. Deluxe accommodations feature guestrooms and suites. Restaurants, lounge, coffee shop, gift shop, business center, pool and spa, exercise room. Concierge tower rooms with private lounge. 24,000 Square feet of meeting and banquet space. Complimentary Wireless Internet for all Marriott Elite Members. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Orbitz, Hotels.com, Priceline, Hotwire, HotelQuickly, Cancelon, getaroom.com and TripOnline SA so you can book your San Mateo Marriott San Francisco Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
San Mateo Marriott San Francisco Airport Hotel San Mateo
Marriott San Mateo

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing