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“well located with a friendly ambience”

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San Mateo Marriott San Francisco Airport
Ranked #3 of 12 Hotels in San Mateo
Tasmania
Level Contributor
63 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“well located with a friendly ambience”
Reviewed November 21, 2012

Stayed here for 3 nights with my husband, partly as a stopover on our way from Tasmania to Washington DC, partly so I could attend an Interweave Knits seminar.
Despite being only 15 minutes by shuttle bus from the airport, there was no aircraft noise. The hotel is a 5 minute walk to a local shopping centre, with a great fresh food market among other stores.
Very spacious room with a good bathroom, comfy beds, quality towels and bed linen.
The hotel shuttle goes on the hour from the hotel to SFO airport, stopping at all terminals. It is a short walk from the terminal into the BART station, from where it's a 30 minute ride into downtown San Fran. An info centre can assist with questions about ticket prices and using the BART if you're a newcomer.

  • Stayed November 2012, traveled as a couple
    • Value
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Helpful?
1 Thank boltartas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WarmRegards, General Manager at San Mateo Marriott San Francisco Airport, responded to this review, December 1, 2012
Dear boltartas,

We appreciate you choosing to stay with us during your stopover/seminar visit. Its wonderful to receive your positive feedback on our spacious accommodations, comfy beds and linens, and ideal location. Thank you for also recognizing the warm and friendly ambience throughout our property. We ensure that all of our special touches and details are taken care of with our guests comfort and enjoyment in mind. Thank you very much for your review on your stay. We hope to have you as our guest again soon.

Best Regards,
John Parker, General Manager
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684 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (134)
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English first
Kailua-Kona, Hawaii, United States
Level Contributor
41 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed November 20, 2012

Needed to spend night in SF due to airline delays. Hotel had great rate for delayed travelers and entire staff was friendly, helpful and professional. Dinner in the restaurant was a bit pricey, but otherwise excellent.

  • Stayed October 2012, traveled as a couple
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Helpful?
1 Thank Richard F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WarmRegards, General Manager at San Mateo Marriott San Francisco Airport, responded to this review, November 27, 2012
Dear Richard F,

Thank you for taking advantage of our great rates during your delayed travels. We can't thank you enough for the fantastic rating and review! We hope we will have the pleasure of providing you with another enjoyable experience, along with the friendly, helpful and professional customer service that you deserve!

Best Regards,
John Parker, General Manager
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St. Louis
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 20, 2012

Outstanding accommodations and an excellent choice if you have tech business with Oracle, SAP, EA, Salesforce or many others tech and bio-tech companies in the Bay Area.

This property has a new General Manager who has made significant improvements that make this an above average Marriott.

Just minutes from the SFO airport with easy access to 101, and walking distance to the CalTrain station. This is a comfortable property with extremely friendly and helpful staff, well appointed rooms, and great workout areas, (both cardio and weights), and close to downtown San Mateo as well as Half Moon Bay for a wide variety of restaurant options.

This place has the best Concierge Lounge, (it's award winning), of about any Marriott anywhere I've ever stayed, with great food. There are really helpful people working in the Concierge Lounge and they will help you arrange activities, navigate the area or arrange golf, sight seeing or a restaurant.

Their chef has a passion for food and has modified the menu to include really great entrees that break up the routine food options usually available in a Hotel.

An excellent option if you need to stay in the Peninsula.

  • Stayed November 2012, traveled on business
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Helpful?
1 Thank pwstephe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WarmRegards, General Manager at San Mateo Marriott San Francisco Airport, responded to this review, November 27, 2012
Dear pwstephe,

Thank you for choosing to stay at our hotel during your recent business visit to our area. We are absolutely thrilled to receive your valued feedback on your recent stay with us. It is truly rewarding for all of us when our guests recognize our efforts in providing the very best guest experience our area has to offer. Also thank you for mentioning our Concierge Lounge, which provides our Concierge Tower guests with complimentary breakfast on weekdays, snacks all day and the attentive services of a concierge. It was our sincere pleasure to assist you in arranging your activities and navigation throughout the San Francisco Bay Area. Again, thank you for your excellent review. We look forward to welcoming you back very soon.

Best,
John Parker, General Manager
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Kent, Ohio
Level Contributor
308 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
Reviewed November 17, 2012

We stayed at the San Mateo Marriott for three nights to attend a workshop at the hotel. We had an executive suite, which was a compact but very well-arranged two rooms. The sitting area had an ample desk, sofa, coffee table, and armchair, plus a small refrigerator, while the bedroom had a nice king-sized bed. The bathroom was marble, with a standard-sized tub with curved shower bar.

We didn't take advantage of them, but there was an outdoor pool and two fitness rooms (one with weights, and one with treadmills).

The breakfast buffet was particularly nice, with cereal, fruit, bagels and salmon, eggs, pancakes, breakfast meats, and omelets cooked to order.

The only downside -- for those without a car -- is that there isn't much within walking distance, but if you have a car that's not a problem at all.

Room Tip: The executive suites are very nice and well-arranged.
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  • Stayed November 2012, traveled on business
    • Value
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    • Cleanliness
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Helpful?
Thank walkerbob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WarmRegards, General Manager at San Mateo Marriott San Francisco Airport, responded to this review, November 25, 2012
Dear walker bob,

Thank you for choosing to stay with us while attending a workshop at our hotel. We appreciate you taking the time to give us your compliments on your great experience! We're glad you enjoyed our spacious executive suite, and that you found each room well arranged and comfortable. Also, thank you for your compliments on our particularly nice breakfast buffet which includes a wide variety of options. Your rating and review on our hotel is greatly appreciated! We hope your travels bring you back to visit us again in the near future.

Best Regards,
John Parker, General Manager
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Seal Beach, California, United States
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 5, 2012

If you are looking for a great place to stay on the Peninsula, look no further. The staff is great and the rooms are large, nicely appointed, and most of all quiet. The bed is comfortable and there are two flat screen TV's in all of the suites. I don't think I would stay anywhere else in the area regardless of price.

  • Stayed November 2012, traveled with friends
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Helpful?
Thank Steve C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WarmRegards, General Manager at San Mateo Marriott San Francisco Airport, responded to this review, November 15, 2012
Dear Steve C,

Wow! Thank you for your fantastic rating and review! We are very happy to hear that you wouldn't think of staying anywhere else in our area. All of your wonderful compliments on our comfortable, spacious and quiet rooms are greatly appreciated. It is always our pleasure to provide you with exceptional customer service and accommodations. We look forward to delivering another excellent and comfortable experience on your return visit!

Best,
John Parker, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago area
Level Contributor
140 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed November 5, 2012

I was here for a 3 day workshop and found it to be a really nice facility. The king room in my cozy corner was very clean, updated, nice looking, and had a wonderful bed. I left my coat in the room upon checkout, and after one inquiry at the desk it was returned quickly and cheerfully. Both the bellman and the shuttle driver offered bottled water for my return to the airport. Every employee I passed in the hall said hello. The daily brunch included in my rate was good, the made to order omelets were great. Conference facilities, ease of printing boarding passes, and free shuttle to the airport were appreciated.
The only negative I experienced was the one dinner at the restaurant, California Grill. The server was delightful, but the menu offerings were limited, a la carte, and kind of pricy. I had the chicken parm, which was only ok.
You do have to pay for parking and wifi here, which seems sort of goofy, particularly as it is billed as a conference center.
Overall a good experience.

Room Tip: If you have difficulty walking distances, or accessibility issues, request a room toward the front...
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  • Stayed November 2012, traveled on business
    • Value
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Helpful?
Thank TravelingLinda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WarmRegards, General Manager at San Mateo Marriott San Francisco Airport, responded to this review, November 15, 2012
Dear TravelingLinda,

We appreciate all of your fantastic compliments on our outstanding customer service and accommodations. Thank you for sharing with other travelers some of the great amenities we offer our guests, including luxurious and comfortable beds, complimentary full service business center and complimentary airport shuttle. We also appreciate your suggestions on our menu at our restaurant. Your insight assists us in making the necessary changes and improvements to ensure that our guests are enjoying every minute of their stay. Again, thank you for choosing our hotel. We hope your travels bring you back to visit again soon.

Best Regards,
John Parker, General Manager
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Cupertino, California
2 reviews
Reviewed October 26, 2012

I stayed at the hotel for 26 days and I must stay that I had a very very nice expereince staying at the hotel.
Apart from being strategically located and having extremely comfortable rooms, the service that I received was amazing.
The staff is extremely courteous and ready to go that extra mile to make sure that your stay is comfortable.

I would like to recommend this hotel to each and everyone.

  • Stayed October 2012, traveled on business
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ankit J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WarmRegards, General Manager at San Mateo Marriott San Francisco Airport, responded to this review, October 30, 2012
Dear Ankit J,

We are elated! Thank you for your fantastic 5 star rating and review! We can't thank you enough for recognizing how dedicated our staff is to going that extra mile to ensure our guests are taken care of and enjoying their stay. It is very rewarding for our entire staff to receive your wonderful feedback. We are pleased you had an amazing stay with us, and appreciate your high recommendation of our hotel to other travelers. We will look forward to the pleasure of having you as our guest again soon!

Warm Regards,
John Parker, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about San Mateo Marriott San Francisco Airport

Property: San Mateo Marriott San Francisco Airport
Address: 1770 S Amphlett Blvd, San Mateo, CA 94402-2708
Phone Number:
Location: United States > California > San Mateo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Family Hotel in San Mateo
#4 Business Hotel in San Mateo
Price Range (Based on Average Rates): $$
Hotel Class:4 star — San Mateo Marriott San Francisco Airport 4*
Number of rooms: 476
Official Description (provided by the hotel):
Full-service Marriott convenient to San Francisco Airport and Silicon Valley. Deluxe accommodations feature guestrooms and suites. Restaurants, lounge, coffee shop, gift shop, business center, pool and spa, exercise room. Concierge tower rooms with private lounge. 24,000 Square feet of meeting and banquet space. Complimentary Wireless Internet for all Marriott Elite Members. ... more   less 
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Also Known As:
San Mateo Marriott San Francisco Airport Hotel San Mateo
Marriott San Mateo

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