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“Nice hotel in good location”

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San Mateo Marriott San Francisco Airport
Ranked #3 of 12 Hotels in San Mateo
Reviewed July 20, 2012

This is an older property but the interior has been remodeled for a more modern appearance. Nice workout facilities with cardio and strength training split into separate rooms. Room service food quality was above average. Good water pressure in the shower. Very modern and well equipped concierge lounge. I've stayed at other hotels at the 101 and 92 intersection, and this one was the most quiet. You will still hear noise, but this hotel seems to buffer it better than others. Hotel is very busy so there is congestion at the entrance. There seemed to be a steady supply of taxis on site if you don't have a car. Only drawback was the smoking right beside the lobby entrance. I wish Marriott would truly go smoke-free and not allow it anywhere on their property!

Room Tip: Quieter rooms are the ones not facing the interstate and not over the courtyard/pool area.
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  • Stayed: July 2012, traveled on business
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Thank cemckeon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
eCommerceCoordinator, General Manager at San Mateo Marriott San Francisco Airport, responded to this reviewResponded July 22, 2012

Dear cemckeon,

Thank you for your recent stay at our hotel. We are pleased you enjoyed so many things about our property and that you took the time to share them with other travelers. We appreciate your compliments on our state of the art fitness equipment, quality room service food, good water pressure and our modern and well-equipped concierge lounge. Also, thank you for mentioning that our hotel is quieter than others you've stayed at. All of your compliments and suggestions have been reviewed by our management team and staff, as your opinions are extremely valuable to us. It will be a pleasure to have you as our guest on your next visit to our area.

Warm Regards,
John Parker, General Manager

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507 - 513 of 713 reviews

Reviewed July 17, 2012

The Marriott San Mateo sits at the intersection of 101 and 92, making it well placed for visits to the northern part of Silicon Valley. It's about 10 min. south of SFO airport and, if you've ever driven along 101-S, you've seen it there.

It's an older property and not cheap since it's used by dozens of large valley corporations. But it does have several things going for it:

* Location
* Rooms are nicely appointed
* Gym is well equipped
* Concierge lounge is one of the best I've seen, with hot, healthy breakfasts and great afternoon hors d'oeuvres. It's a huge, comfortable room, with ample seating.

Room Tip: If you're coming from the East Coast and want to stay on Eastern time, get a room with a souther...
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  • Stayed: July 2012, traveled on business
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Thank Rabbit43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
eCommerceCoordinator, General Manager at San Mateo Marriott San Francisco Airport, responded to this reviewResponded July 22, 2012

Dear Rabbit43,

Thank you for choosing to stay at our property and for mentioning some of our wonderful aspects and amenities. We appreciate you mentioning how conveniently located our property is and that you enjoyed our nicely appointed rooms and well equipped gym. Thank you for your excellent comments on our concierge lounge. We are thrilled that our lounge is one of the best you have ever seen! Also, thank you for taking the time to post tips for other travelers. Again, thank you for your valuable feedback.

Best Regards,
John Parker, General Manager

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Reviewed July 16, 2012

Hotel was comfortable and clean. The king suites are nice, but the bedroom can feel cramped. Views vary from room to room, so make sure you don't have a window facing a wall. The overall value was good. I would probably look to stay somewhere in the city if that is the purpose of your visit.

Room Tip: Ask to see your room first.
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  • Stayed: July 2012, traveled with family
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Thank Nads82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
eCommerceCoordinator, General Manager at San Mateo Marriott San Francisco Airport, responded to this reviewResponded July 22, 2012

Dear Nads82,

Thank you for staying with us and posting your review on our property. The title of Excellent hotel is appreciated by our entire staff. We take great pride in all that we have to offer here. It's always a thrill for us when our guests enjoy their experience! Thank you for mentioning our comfortable and clean accommodations and that you enjoyed an overall good value. We hope to see you and your family again on your next visit to California.

Best Regards,
John Parker, General Manager

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Reviewed July 13, 2012 via mobile

I Stay in Marriotts all over the world and like the high quality service . But the prices here were even higher and the service was not as good .

Tried to charge me for my awards gift , as An aWards member , no in room refrig , the after hours drink room was closed and locked ? Hospitality suite selection sub-par.

Anyway , far too expensive for the service level provided . I would not recommend this place . I have stayed in better hotels in the area for far less money . I will be changing back on my next trip out .

  • Stayed: July 2012
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Thank Mike T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
eCommerceCoordinator, General Manager at San Mateo Marriott San Francisco Airport, responded to this reviewResponded July 22, 2012

Dear Zoeythedog,

We are extremely disappointed to hear we failed to impress you. Thank you for your continued patronage to Marriott brand properties. Please accept our sincere apologies for missing the mark in regard to the high standards you deserve and should expect from a Marriott property, as well as any miscommunication or inconvenience that occurred. We appreciate you bringing these details to our attention, as we are, most definitely, following up on each comment. Please know that your valuable feedback is appreciated by our entire management team. If there are any further details you would like to discuss, please don't hesitate to contact me directly at our hotel. It is our hope that you will give us another opportunity to exceed all of your expectations in the near future. It would be our pleasure to deliver the top notch Marriott experience that you enjoy.

Best Regards,
John Parker, General Manager

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Reviewed July 10, 2012

not cheap, but very nice. close to airport, local restaurants, outside downtown but accessible to attractions

  • Stayed: February 2012, traveled on business
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Thank Nole1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
eCommerceCoordinator, General Manager at San Mateo Marriott San Francisco Airport, responded to this reviewResponded July 22, 2012

Dear Nole1,

Thank you for staying with us and completing a great review on our property. We appreciate you mentioning our close proximity to the airport, as well as all of the local attractions. It's always exciting to be titled a great business location too! We are pleased you had a great experience and hope your business travels bring you back to our property again soon!

Best Regards,
John Parker, General Manager

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Reviewed July 9, 2012

This is a beautiful hotel near SFO. The staff went out of their way to ensure we had an enjoyable stay. The room was spacious, elegant and extremely clean. The pool was enjoyable, fitness rooms inviting, and common areas relaxing. The restaurant has amazing calamari, wonderful pizza, and a superb breakfast buffet. The airport shuttle is convenient.

  • Stayed: July 2012, traveled with family
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1  Thank KTSB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
eCommerceCoordinator, General Manager at San Mateo Marriott San Francisco Airport, responded to this reviewResponded July 22, 2012

Dear KTSB,

It is our extreme pleasure to be your Hidden Gem near SFO! Thank you for choosing to stay at our hotel and for sharing he details of your enjoyable stay with us. We appreciate you taking the time to compliment us on our rooms, amenities, common areas and restaurant. Thank you for mentioning our exceptional level of customer service. It is always our pleasure to go out of our way to ensure that your stay with us is the best experience! We are looking forward to seeing you and your family on your return visit.

Warm Regards,
John Parker, General Manager

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Reviewed July 5, 2012

Very clean, comfortable beds with an easy ride via the airport shuttle.

  • Stayed: June 2012, traveled on business
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Thank catwoman00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
eCommerceCoordinator, General Manager at San Mateo Marriott San Francisco Airport, responded to this reviewResponded July 22, 2012

Dear catwoman00,

Thank you for your high ratings and wonderful compliments on our comfortable accommodation. It's very nice to hear you enjoyed our great hotel and amenities. We appreciate you mentioning the easy ride on our convenient and complimentary airport shuttle. It will be our pleasure to see you again on your next business visit to our area.

Best Regards,
Mark Lewis, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about San Mateo Marriott San Francisco Airport

Address: 1770 S Amphlett Blvd, San Mateo, CA 94402-2708
Phone Number:
Location: United States > California > San Mateo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Business Hotel in San Mateo
#4 Family Hotel in San Mateo
Price Range: $179 - $522 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — San Mateo Marriott San Francisco Airport 4*
Number of rooms: 476
Official Description (provided by the hotel):
Full-service Marriott convenient to San Francisco Airport and Silicon Valley. Deluxe accommodations feature guestrooms and suites. Restaurants, lounge, coffee shop, gift shop, business center, pool and spa, exercise room. Concierge tower rooms with private lounge. 24,000 Square feet of meeting and banquet space. Complimentary Wireless Internet for all Marriott Elite Members. ... more   less 
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Also Known As:
San Mateo Marriott San Francisco Airport Hotel San Mateo
Marriott San Mateo

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