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MartySteiner

Santa Rosa, California

A Great Place with a Wonderful Staff!!

Name: A Great Place with a Wonderful Staff!!
Item: Best Western Coyote Point Inn
Rating: 5
Author: MartySteiner

Review of Best Western Coyote Point Inn

Reviewed August 26, 2019

I can't recommend this hotel highly enough!! A wonderful, caring staff work at this location!! Everyone we interacted with, from the Front Desk to Housekeeping to the Kitchen Staff, was warm, friendly & helpful!! The breakfast was even very good!! Our 3 nights here were an absolute delight!! If needs be, we will DEFINITELY be back for another stay!!

Date of stay: August 2019

Review collected in partnership with Best Western

See all 1,025 reviews

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More Reviews

Cynthia F wrote a review Aug 2019
12 contributions
Weekend with the grandkids.
Great place,great breakfast, with a wide selection of food. Clean coffee was excellent. Rooms clean.plenty of towels and soaps.
Coffee in room was good. The front desk guy was very helpful. I would recommend this place.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Esterine D wrote a review Aug 2019
11 contributions6 helpful votes
STAY ELSEWHERE FOR YOUR OWN SAFETY!!!
I booked a two night stay for a class. During my second night’s stay I stood in the bathroom naked about to take a shower when suddenly someone was getting into my room. If I hadn’t had the bathroom door opened completely; the intruder would have seen me in my birthday suit. When I called the front desk they told me they thought the room was empty. My advice; put the deadbolt on as soon as you enter the room for your own safety. You never know if the front desk staff is competent or caring! Even after reporting the incident; NO ONE reached out to me! Lesson learned! STAY ELSEWHERE FOR YOUR OWN SAFETY! THIS PLACE ISN'T SAFE!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
chrisgigl wrote a review Aug 2019
18 contributions34 helpful votes
Terrible stay
Awful experience. We had people making loud noise beside our room and above. Go down to the desk and are told we can only change to another room that will be even noisier by the road/freeway. Go to the “fitness” center and there’s a couple old machines. We leave. Big ugly pod outside the hotel entrance as well as a truck/trailer out front. Ask for to breakfast grab bags the night before as we have an early flight. Front desk guy says they’ll be ready. Go to check out and not only no grab bags, no one is at the front desk either. After waking around looking for someone and waiting, we just leave. For well over $100/night we were so disappointed!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
ggecse wrote a review Aug 2019
41 contributions
Cheaper than SF
We went to San Francisco, but a really cheaper to stay at San Mateo and we had a car so it was a good option. The airport is also much closer.
Nice eco room with comfy bad and a breakfast was also enough to start a day.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
T5940NUdavidh wrote a review Jul 2019
121 contributions
Mostly good but...
This San Mateo motel is conveniently located right off Hwy 101. It was easy to park and the staff was welcoming and efficient. But — although the room was very nice, it was next to the elevators, which made a continuous droning sound throughout the night. There was also a chemical smell in the room which never went away. Breakfast included a wide variety of items, but we were disappointed in the eggs and hash browns. Overall, it was good but there’s room for improvement.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.