My husband and I used to live in the apartments right across the street from BJ's, so as you can imagine we walked over for dinner pretty often. I did enjoy the food for the most part, but we frequently had issues with bad service. 3 separate times we had the manager come apologize for the bad service and give us a gift card as an apology. We liked that they took care of the situation and compensated us, but the frequency of the bad service was way too often! Now that we moved we are still in the area but not right across the street and we haven't been back. It was ok when it was super convenient but I wouldn't go out of my way for the bad service.
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