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Reviews (58)
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Reviewed October 16, 2017

This hotel was not only beautiful and modern, it was immaculate. The bathroom was spotless and the bed was so comfortable and clean. The staff was so friendly especially when I went to grab complimentary breakfast the following morning, I received numerous good mornings and hellos. This new hotel will be my go to stay when I'm visiting in North County, hands down the best hotel in that area for price and location!

  • Stayed: October 2017, traveled with friends
    • Location
    • Rooms
    • Service
Thank balanhss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas K, Manager at Fairfield Inn & Suites by Marriott San Diego North/San Marcos, responded to this reviewResponded October 17, 2017

Thank you for the five star review, Balanhss! Taking the time to write in about your recent stay at our new property, means the world to us. We will be sure to share the review with all of our team members. The remarks on our hotel's cleanliness will be appreciated by our hard working housekeeping department. It's our continuous goal to provide the same unparalleled service each time you are a guest with us. The team looks forward to your next visit to San Marcos......!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 2, 2017

We stayed overnight while visiting friends. The hotel is new and very nice. Room was nice with microwave, mini fridge and keurig. Plenty of space in the bathroom. We loved the robot butler. All the staff was great! Breakfast had a good selection of choices. The area was kept very clean by 2 very friendly attendants. The hotel has a nice work out room, pool and hot tub area is nice but not to large. It was definetly a great find for the rate we paid. We will be back!

  • Stayed: September 2017, traveled with family
    • Location
    • Rooms
    • Service
Thank TxKathyR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded October 3, 2017

Nice to hear from you, TxKathyR!

We sure appreciate you taking a minute to write our new hotel a review. Our entire team enjoyed having you stay with us while you were in the area visiting friends. That's wonderful news to hear you'll be returning to the property again next time you are in town! Letting people know of the updated amenities and hotel set-up we offer, truly helps travelers make decisions on where to book their stay. Thank you again for the kind words.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 30, 2017

I stayed here for 3 nights this past week while in town for work. The facility is very neat and clean looks to be very new. They had a neat little robot that delivered items to your room in you need it. The beds were what you expect from a Fairfield only a little better than most of my experiences with these properties probably due to being so new. The morning breakfast was very good as was the morning coffee. I had to leave for the airport very early my last day 4am and din't expect to have fresh coffee in the lobby but to my surprise it was ready and pretty good. I would definitely stay here again.

  • Stayed: September 2017, traveled on business
    • Location
    • Sleep Quality
    • Service
Thank Kenny I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded October 1, 2017

Thank you kindly for your five star analysis of our hotel, Kenny I. Our hotel has been open for just over 4 months and we could not be more proud. Hubert, our guest service robot is always delighted to hear people enjoyed his services too!

It's extremely important to our team that each guest who stays with us, can look forward to the same amenities at every Fairfield they travel to. Our piping hot coffee station is open twenty four hours to accommodate each guests' needs. We're glad you enjoyed the stay and look forward to hosting you again when you find yourself in the city of San Marcos for business!!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 20, 2017 via mobile

We stay at this location every 3 - 4 weeks and have been extremely pleased with our experiences. The rooms are spacious, comfortable and clean. The beds, bedding, pillows and towels are quality and comfortable and the bathroom amenities are high quality Paul Mitchell. Each room has a mini fridge, microwave oven and Keurig coffee maker. Though all these things are nice and appreciated, the MOST IMPORTANT and APPRECIATED thing about this location isn't even a thing but rather a person...Kelsey!!

Kelsey is FAR above the norm or what one would deem as "just doing her job." Kelsey ALWAYS makes us feel welcomed, appreciated and valued. She's very professional, efficient and personable as well as being one of the most kind, caring and sweet people you'll ever meet. She listens to your needs and wants with regards to your stay while reminding you about the important features and offerings of the property. On our last stay she gave me just enough time to settle in before calling my room to make sure everything was good with my room and again stating if we needed anything to just let her know and she'd take care of it right away. The following day when we came down to check out, she had my receipt printed by the time we walked to the counter, greeting us by our "Mr. and Mrs." last name without having to ask for it or our room number because she cared enough to remember and efficient enough to anticipate our departure. Kelsey REALLY makes a difference in our stay and a ray of sunshine that we've grown to appreciate and look forward to. I can see a VERY promising future for Kelsey and I others within her location and company as a whole do as well!!

Stayed: September 2017, traveled as a couple
Thank kelsey g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded September 21, 2017

kelsey g: Thank you for taking the time to write this review for us! We appreciate all positive feedback from our guests and love reading what they have to say about our hotel and staff. We want to provide our guests with the best accommodations, thank you for mentioning the Paul Mitchell brand,we love it too ! Kelsie will be very excited to receive your wonderful words about your experience. She is a rock star for the front desk, the hotel and hospitality! It is so nice to hear wonderful things about our team members! Here at Fairfield it is our mission to provide each and every guest with only the best hospitality! We await your return and thank you for allowing us to host you again and again !

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Reviewed September 13, 2017

Great happy staff and front desk. Always got a smile and a hello no matter what time of day. Rooms were spotless. Great work by Rosa that took care of our room. I addition the coffee was always hot and fresh

  • Stayed: September 2017, traveled with family
    • Value
    • Location
    • Service
Thank GeorgeF347
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded September 14, 2017

GeorgeF347!!! THANK YOU. That's so kind of you to write a review on your recent stay with us. Rosa will be over the moon excited to hear that you noticed the special care & attention she provided you as the room attendant during your time with us. Our front desk team loves getting to know the guests and that interaction with each patron truly makes a difference. The fresh coffee station is definitely a popular amenity amongst our hotel visitors, we love it! On behalf of the team, we hope to see you again next time you find yourself in North County.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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