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“Embassy Suites SLO”

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Embassy Suites by Hilton San Luis Obispo
Ranked #11 of 32 Hotels in San Luis Obispo
GreenLeadersSilver level
A TripAdvisor Member
1
Reviewed May 24, 2013

Very friendly staff. I love Embassy Suites so we stayed at 6 over 6 nights. Nothing special about this one's location, but the great staff and weather made the stay quite enjoyable. The bar tender even grew up where we live now. We enjoy having two rooms. Would return there if back in SLO.

  • Stayed: May 2013, traveled as a couple
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Review collected in partnership with Embassy Suites Hotels
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kirsten J, Manager at Embassy Suites by Hilton San Luis Obispo, responded to this reviewResponded June 4, 2013

Dear Trip Advisor Member,

Thank you so very much for the five star review. Your contributions are valuable and we appreciate you taking the time to share your feedback. We look forward to the next opportunity to be of service on your travels to San Luis Obispo.

Assuring you our best,
Our Gracious Team

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908 - 914 of 1,246 reviews

Reviewed May 23, 2013

We were there for three nights. After we FINALLY found it, I cannot say enough good things about it! The people were extremely friendly. We had a/c problems and kuddos to RYAN for arranging our move to another room. He gave us a complimentary dinner at the restaurant for our trouble. The rooms were nice, bed and bedding were luxurious. The custom omelet bar and breakfast was outstanding as was complimentary happy hour. The only down side for us was that the pool and hot tub were closed for renovation.

  • Stayed: May 2013, traveled as a couple
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Thank TomKat2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kirsten J, Manager at Embassy Suites by Hilton San Luis Obispo, responded to this reviewResponded June 4, 2013

Dear TomKat2006,

Thank you for allowing us the opportunity to be your host during your recent visit to San Luis Obispo and we are delighted that your stay was enjoyable. Our team is truly at your service in all that we do. I do apologize for the signage and directional limitations which created a challenge in your finding the hotel.

I very much appreciate your being our guest and we truly look forward to the next opportunity.

Sincerely,
Our Gracious Hotel Team

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Reviewed May 20, 2013

The location is a bit tricky. It's a bit hard to find in the rear of a mall. The decor in the rooms is newish. The manager's reception is a bit lacking in quality and possibly not too clean with the big piles of chips. Breakfast is as expected. Overall a good choice for this quaint town.

  • Stayed: April 2013, traveled with family
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Thank phdtravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SLOCAES, General Manager at Embassy Suites by Hilton San Luis Obispo, responded to this reviewResponded May 22, 2013

Dear phdtravel,

Thank you so very much for furnishing me with your recent experience, your contributions are valuable and I appreciate that. I will be passing this information to our culinary department to ensure the evening reception is attended to regarding presentation and product.

Again I thank you for allowing us to improve and look forward to the next opportunity.

Cheers
Tim

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Reviewed May 20, 2013

After driving hours to stay in this nice hotel, expecting our Reserved Large Suite to be waiting, we were told that the hotel was full. They said that we could be put in a sister hotel across the way. We had made reservations over a month in advance but the internet sales beat us out. After arguing at the f/desk, we settled for a smaller room overlooking the parking lot in order to stay with a group of friends we came to visit. They also had to argue to stay there and took smaller rooms. Nice Hotel, but get there very early - a reservation means NOTHING!!!

  • Stayed: May 2013, traveled with friends
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Review collected in partnership with Embassy Suites Hotels
Thank Annette K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMrgEmbassy, General Manager at Embassy Suites by Hilton San Luis Obispo, responded to this reviewResponded July 30, 2013

Dear Annette K;

Very sorry to learn of your reservation experience and that you were put in a smaller room to avoid being walked to a sister hotel. I hear your concern loud and clear and we will do everything we can going forward to avoid this happeing again.

Once again thank you for sharing your concerns with us.

All the best,

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Reviewed May 19, 2013

I've always enjoyed this hotel (it is a little hard to find hidden behind a small shopping center). Close to downtown San Luis Obispo, Pismor Beach, Morro Bay, Cal Poly. As typical with all Embassy Suites, a free full breakfast is served to people at the hotel. Some close by restaurants as well if you are in a hurry (Applebee's, etc). Some shopping close by the hotel as well. Friendly staff, no frills. I'll be here again.

  • Stayed: April 2013, traveled solo
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Thank Norm1983
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SLOCAES, General Manager at Embassy Suites by Hilton San Luis Obispo, responded to this reviewResponded May 22, 2013

Dear Norman D,

Thank you for allowing us the pleasure of seeing you on your recent visit to San Luis Obispo and am delighted that your stay was fantastic. I do apologise for the challenges you experienced finding the hotel this alas is due to the signage and directional limitations we have.

I very much appreciate your being our guest and we truly look forward to the next opportunity.

Cheers
Tim

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Reviewed May 16, 2013 via mobile

1 night stay on our way down to Los Angeles. room was spacious clean and quiet. breakfast buffet an added plus. highly recommended for families. .............................................................

  • Stayed: May 2013
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Thank David D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SLOCAES, General Manager at Embassy Suites by Hilton San Luis Obispo, responded to this reviewResponded May 17, 2013

Dear David D,

Delighted that we had the pleasure of being your chosen place to stay on your recent trip. Our spacious suites and legendary breakfast (complimentary) are indeed perfect for families.

Thank you for being our guest and we look forward to the opportunity again to deliver a perfect experience.

Cheers
Tim

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Reviewed May 15, 2013

Quick stay for one night for work, little hard to find, but it's right next to "Cost plus World Market", is a very convenience location, shopping and restaurants are around the hotel and it's a 5 min drive to Downtown.
Check-in was quick, front desk staff is very friendly, we got an upgraded room which is a little nice surprised.
Room is larger then we thought, little dated, but the room is very comfortable and clean. The bed also very comfortable as well.
All the staff are very friendly, the breakfast area is clean, services staff were quick and again, friendly.
We will come back stay here again next time in visit here.

  • Stayed: May 2013, traveled on business
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1  Thank maw0512
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SLOCAES, General Manager at Embassy Suites by Hilton San Luis Obispo, responded to this reviewResponded May 17, 2013

Dear maw0512,

Thank you for being our guest and delighted that everything was perfect. I am pleased that you enjoyed the Grand Suite during your stay and we look forward in anticipation to seeing you again.

Cheers
Tim

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Additional Information about Embassy Suites by Hilton San Luis Obispo

Address: 333 Madonna Rd, San Luis Obispo, CA 93405-6506
Phone Number:
Location: United States > California > San Luis Obispo County > San Luis Obispo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in San Luis Obispo
#6 Business Hotel in San Luis Obispo
Price Range: $125 - $281 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Embassy Suites by Hilton San Luis Obispo 3*
Number of rooms: 195
Official Description (provided by the hotel):
Located near SLO Wine country and gorgeous beaches, this hotel is perfect for your San Luis Obispo vacation! All guests receive complimentary breakfast and cocktails & snacks at the nightly evening reception and spacious, two-room suites. The hotel offers a shuttle to the famous SLO Farmer's market for $4 round-trip every Thursday night. The on-site restaurant, Greenhouse Grill and Cafe, offers delicious Californian cuisine. Enjoy an indoor pool, 24-hour business center, 24-hour fitness center and high speed Internet access (charge included). Embassy Suites San Luis Obispo is 100% non-smoking and a $300 fee will be added when smoking in a non-smoking room or suite. This hotel also has a late check-out policy of a half day rate up until 4PM. After 4PM, the late check-out policy becomes a full day rate. ... more   less 
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Also Known As:
Embassy Suites San Luis Obispo Hotel San Luis Obispo
San Luis Obispo Embassy Suites

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