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All reviewsdog parkpet friendly hotelbest westernspet arealaguna lakewaffleswould stay here againbreakfast was includedcal polyconvenient locationthe breakfast areahappy hournice poolshort staycomfortable roomfresh fruitdowntown slo
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Reviewed September 3, 2017

A great hotel right off the highway. Dog friendly with a small dog park. Hotel has a great pool for relaxing or step out onto your balcony and read the morning paper.

Hotel is near the Madonna inn and shopping across the street.

In the rooms they all have a desk and fresh remote in a bag!! Beds have extra pillows and comfortable mattress. Free breakfast is available or a discount when you show your room key at IHOP next door.

Stayed: July 2017
Thank Jeffrey D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWRoyalOak, Front Office Manager at Best Western Plus Royal Oak Hotel, responded to this reviewResponded October 29, 2017

Hello Jeffery D

Thank you so much for your review. We are so happy you found us (a pet friendly hotel) and We hope to see you and your pet again soon !


Chase
Front Desk Manager
Best Western Plus Royal Oak

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 1, 2017

This is a great hotel with great amenities. They serve a full breakfast buffet complete with eggs, sausage, bacon, waffles, fruit and a variety of breads and muffins. The pool and Jacuzzi is easily accessible and convenient. Parking is generous and free. Location is great. We've met several guests from many European countries( Italy, Germany, Austria) staying here.

  • Stayed: August 2017, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Salvador G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWRoyalOak, Front Office Manager at Best Western Plus Royal Oak Hotel, responded to this reviewResponded October 29, 2017

Hello Salvador G

Thank you so much for your thoughtful and detailed review ! We hope to serve you again soon :)


Chase
Front Desk Manager
Best Western Plus Royal Oak

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 30, 2017

We spent a night at the Royal Oak Hotel enroute to Carmel.The check in was swift & the room was impeccable.Apples in the lobby & happy hour mondays to fridays for Best western members,Breakfast was included & was good but nothing elaborate.Shopping mall opposite incl a supermarket & restaurants

  • Stayed: August 2017, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank LakhiTandoor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWRoyalOak, Front Office Manager at Best Western Plus Royal Oak Hotel, responded to this reviewResponded October 29, 2017

Hello LakhiTandoor

We are happy you found us on your way to Carmel. We hope to have the pleasure of serving you again soon!

Chase
Front Desk Manager
Best Western Plus Royal Oak

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 29, 2017

The hotel was nicely appointed, clean and included breakfast. The staff was friendly and very accommodating. We were there as a family group attending a nearby wedding Although our four rooms were booked individually they were located close together.

  • Stayed: August 2017, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank JUDITH P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWRoyalOak, Front Office Manager at Best Western Plus Royal Oak Hotel, responded to this reviewResponded October 29, 2017

Hello Judith P

We are so glad you enjoyed your stay with us! We hope to see you again soon :)

Chase
Front Desk Manager
Best Western Plus Royal Oak

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 23, 2017

I stay at Best Western almost exclusively and I find it a bit frustrating that there seems to be no standard in terms of location. Some are very nice and some leave a lot to be desired. This location is OK (no complaints), but certainly not that great for the area.

The redeeming aspect is the front desk manager Chase was super helpful and went out of his way to give us some information on wine tasting in the area.

They have a dog run which seems cool, really the whole city seems dog friendly.

  • Stayed: August 2017, traveled as a couple
    • Location
    • Cleanliness
    • Service
Thank Construct37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWRoyalOak, Front Office Manager at Best Western Plus Royal Oak Hotel, responded to this reviewResponded August 27, 2017

Hello Construct37

I'm very thankful for the opportunity to meet you, and assist you regarding wineries to the best of my ability. I'm very sorry that its possible for someone to experience a difference in quality from one Best Western to another. Best Western is aware of this and has implemented what is known as "Brand Standards". All Best Western hotels must comply with Best Western Brand Standards and if they do not the consequences are harsh. I would encourage you to look for the Best Western Plus tier. I say this because this (PLUS) tier has very high Brand Standards and should consistently provide you with the service and quality you are looking for and deserve. I hope to see you again the next time your looking for another get away )

Chase
Front Desk Manager
Best Western Plus Royal Oak

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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