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“Great location and more”

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Quality Suites San Luis Obispo
Ranked #1 of 32 Hotels in San Luis Obispo
Certificate of Excellence
Santa Rosa
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Great location and more”
Reviewed March 2, 2014

Pretty place, spacious suites, workout room which was handy in the recent rain. And walking distance to town, eggs to order for breakfast with fresh spinach and mushrooms. Although I was visiting solo this time, a good place for families/small groups with suites including foldout sofa bed. If they had an EV plug, it would be perfect!

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Patricia T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gnewland, Owner at Quality Suites San Luis Obispo, responded to this review, March 4, 2014
Thank you for taking the time to write a review and posting it on tripadvisor. It was interesting to read the perspective of your solo visit to our hotel. We strive to make everyone that stays with us feel connected with the Associates, our hotel and San Luis Obispo. Many of our amenities are designed to facilitate this connection. There are many opportunities for guests and Associates to interact with our free breakfast, free beer and wine tasting reception and evening patio barbecue. When we see guests making new friends with other guests and our Associates it always gives us a good feeling.

We look forward to seeing you again the next time you are able to visit San Luis Obispo.

Thank you,

George Newland
Owner/Managing Partner
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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706 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (147)
Date | Rating
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English first
Berkeley, California
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed February 9, 2014

Just wanted to share what a great place this is to stay in San Luis Obispo. You get a large suite with every possible amenity. Eggs cooked to order, free draft beer and wine at night, $3 burgers and $2 dogs for dinner. Not to mention a fully equipment workout room, redwood trees and tables throughout the grounds, free DVDs - why leave? I am so glad that we stayed here. Everyone was friendly - the staff and the other guests.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Nan007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gnewland, Owner at Quality Suites San Luis Obispo, responded to this review, February 11, 2014
Thank you for sharing your experience at our hotel on Tripadvisor. It makes us feel good to know that you were “glad that you stayed at our hotel”. Judging by what you posted on Tripadvisor it looks like you had the opportunity to interact with the other guests while staying with us. We feel this is an important feature of our hotel. Creating an environment that allows guests to interact and connect with each other is something that is important to us. We hear from many of our guest that they have made new friends during their visit to our hotel.

We look forward to seeing you again the next time you are able to visit San Luis Obispo.

Thank you,

George Newland
Owner/Managing Partner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, Washington
Level Contributor
78 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed February 4, 2014

Stayed for 4 nights. Staff friendly and helpful. Walking distance to town, clean large rooms, amazing free breakfast, free beer at happy hour - micro brews, tasty low price barbecue in the evening. clean pool and hot tub, free shuttle to and from the train station. Couldn't ask for better. We'll be back!

Room Tip: 3rd floor overlooking the pool.
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  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank James S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gnewland, Owner at Quality Suites San Luis Obispo, responded to this review, February 6, 2014
Thank you for taking the time to write a review of our hotel and posting on tripadvisor. It was great to read that you found our Associates to be both friendly and helpful. San Luis Obispo is a nice town and the opportunity to walk downtown from the hotel is mentioned by many of our guests as one of their favorite things to do while they are here. Many of our guests have found that if they take the train we will pick them up and they are able to visit “car free” while they are here.

We are looking forward to seeing you again on your next visit to San Luis Obispo and our hotel.

Thank you,

George Newland
Owner/Managing Partner
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco Bay Area
Level Contributor
57 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed January 26, 2014

Good location in San Luis Obispo. We stayed there for three main reasons. It's got a heated pool, made-to-order breakfast and a shuttle stop nearby take you to the Thursday Night Farmer's Market, which is the main reason we chose to stay close to downtown. We were on their top floor. The rooms feel a bit dated and could probably use some sprucing up with its pine green color palette. Overall, it was relatively clean and having a suite is very helpful with young children. It's nice that we could close off the bedroom area so the kids could sleep while we stayed up to watch TV in the other room. They also do BBQ's in the evening. That's a nice touch. Friendly service. It's a solid place if you're staying in SLO.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank NorCal_Explorer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gnewland, Owner at Quality Suites San Luis Obispo, responded to this review, January 28, 2014
Thank you for taking the time to provide a review of our hotel and posting it on tripadvisor. We have found that many of our guests stay here for the same reasons that you have listed in your review. I know from my own experiences that traveling with young children can be a challenge. Therefore, it was especially nice to hear that our suite arrangement worked out well for you while traveling with your young children. We know that opportunities for families to travel together are special times. We want our hotel and suites to provide the type of connection that makes family memories.

We hope to see you again the next time you are in San Luis Obispo.

Thank you,

George Newland
Owner/Managing Partner
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santa Monica
Level Contributor
37 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed January 9, 2014

As of today, 01/09/14, I have been erroneously charged $348.09 and the hotel advised they only charged $232.06 in error and the "bank" did the additional amount? When I tried to resolve this yesterday, the hotel associate admitted the signature they have on the paperwork is not my name but I must have "authorized" the use. I DID NOT. Oh and by the way, the gentleman was so generous to note they deal with resolving bank matters all the time. So I guess they make errors on an ongoing basis that they have to address. Tonight the hotel associate advised they submitted a credit to the bank for $232.06 and they never charged the additional $116.03. Well it shows on my online banking and was confirmed by my bank as well within the last hour. The bank advised that since I informed the hotel of their error yesterday and they submitted another wrongful charge after that time, I should file a police report with the local agency. Well, no luck there either. I called the San Luis Obispo Police Department and explained to the female party what my bank advised about the business charging my account again after being informed of their error. She spoke to a superior or supervisor on two occasions and kept referring me back to my bank, refusing to take a report. I finally just gave up and ended the useless conversation.
**IF YOU ARE AN OUT OF STATE VISITOR OR FROM A FOREIGN COUNTRY YOU RUN THE RISK OF MISHANDLING OF YOUR CHARGE CARD INFORMATION AND TRYING TO RESOLVE MATTERS FROM AFAR. There are other budget options to consider in this area. The property is nominal, the lack of empathy when handling problems is obvious, and as a visitor you deserve to enjoy San Luis Obispo without such matters. I've wasted 2 hours so far between useless conversations and the wait time to speak with my bank.

  • Stayed January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank SMGalNewDiscoveries
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gnewland, Owner at Quality Suites San Luis Obispo, responded to this review, January 16, 2014
I apologize for anything that would resemble mishandling of charges and the time investment to get this situation resolved. It is never our intention to incorrectly charge any of our guests. Our reputation and integrity is important to all of us. I have reached out to this guest directly to better understand the situation and do everything possible to get this resolved to their satisfaction. Again, I apologize for our involvement in this unfortunate situation. If contacted, I would appreciate the opportunity to do everything we can to get this resolved quickly and to the guest’s satisfaction.

George Newland
Owner/Managing Partner
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, California
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 2, 2014

My family and I had planned to visit Hearst Castle and booked two rooms at Quality Suites San Luis Obispo. The main reason I chose Quality Suites was that: it is reasonably close to Hearst Castle (it is a 40min drive via Hw1), it is very close to downtown SLO (15min walking distance) which has plenty of dining/shopping options, each suite has a separate living room which is perfect to spend some quality time with family.

The staff was very friendly, and the lady at the reception gave us two rooms next to each other although I had not made a request in advance.The hotel also provides complimentary cooked-to-order breakfast, complimentary wine/beer/soda happy hour (every night from 5:30pm to 7:30pm), free shuttle service (till 10pm), free parking, free DVD rental, and free WiFi. The furniture and electronics were quite old, but this was not a big issue for us.

Overall, we had a great time at Quality Suites SLO and I will definitely stay here again next time am in SLO.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Mohammad N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gnewland, Owner at Quality Suites San Luis Obispo, responded to this review, January 7, 2014
Thank you for taking the time to review our hotel and posting it on tripadvisor. It was good to read that you were able to visit Hearst Castle while visiting San Luis Obispo. Hearst Castle is one of the top attractions in the area and is mentioned by many of our guests as one of their favorite places to visit when they are in San Luis Obispo.

We have flat-panel LCD TVs in both the living room and bedroom. We understand DVD is not the most current device in the field of electronics. Like you experienced during your visit, many of our guests appreciate our complementary DVD rentals. Therefore, even though the technology is somewhat dated our guests tell us it works very well for them when they come to visit.

We look forward to seeing you again the next time you are able to visit San Luis Obispo.

Thank you,

George Newland
Owner/Managing Partner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Palo Alto, California, United States
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed December 31, 2013

We go a nice suite for a very good price for our family of four. It was a New Year Eve and the adults in our party got complimentary wine and we also got a bottle of sparkling cider. The room was very nice and service was excellent. We didn't get to use the swimming pool but it looked very inviting. We will definitely stay here again.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Michal C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gnewland, Owner at Quality Suites San Luis Obispo, responded to this review, January 2, 2014
Thank you for taking the time to provide a review of your visit to our hotel. It was great to read that you and your family enjoyed our hotel and their stay over New Year's Eve. Over the last 10 years we have provided a complimentary shuttle to downtown to make it easier for our guests to enjoy the New Year's Eve festivities in San Luis Obispo. It has been very popular and helps both couples and families.
We hope you are able to visit San Luis Obispo again in the near future. Maybe next time you will have the opportunity to enjoy our pool as well.

Thank you,

George Newland
Owner/Managing Partner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quality Suites San Luis Obispo

Property: Quality Suites San Luis Obispo
Address: 1631 Monterey St, San Luis Obispo, CA 93401-2929 (Formerly Quality Suites Central Coast)
Phone Number:
Location: United States > California > San Luis Obispo County > San Luis Obispo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in San Luis Obispo
#3 Romantic Hotel in San Luis Obispo
#3 Business Hotel in San Luis Obispo
#3 Best Value Hotel in San Luis Obispo
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Quality Suites San Luis Obispo 3*
Number of rooms: 138
Official Description (provided by the hotel):
Featuring complimentary breakfast, complimentary beer & wine tasting reception, and a downtown San Luis Obispo location, The Quality Suites San Luis Obispo awaits you with a combination of beautifully appointed suites and an array of area activities. ... more   less 
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Also Known As:
Quality Suites San Luis Obispo Hotel San Luis Obispo
Quality Inn San Luis Obispo
Quality San Luis Obispo

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