I stopped here for 3 weeks on business (Mon - Fri each time). The first week I stayed on the 3rd floor, the second 2 on the first floor.
First the good -
Excellent breakfast (If you had a coupon - wouldn't pay $11 for breakfast)
Excellent staff - Everyone always had a smile on their face!
Now the not so good...
Overall getting a good nights sleep in this hotel is a mission. I'm a light sleeper and if it isn't the freeway noise that keeps you awake it's the loud aircon / extra loud ice machine.
The room for the first week had a toilet that wasn't fixed to the floor properly.
The aircon was a nightmare. It was, as mentioned before, as loud an aircon as I've ever heard in 500+ nights in hotels. It also seemed impossible to set the fan to come on when the room hit a certain temperature. The fan was either on (loud) or off (hot). Also, there was no backlight on the control unit on the wall. So, if you want to make any changes in the middle of the night you have to turn the light on!
The second and third week I was in 103. There was a room between me and the ice machine but as soon as you pass the elevators you heard the beast! It sounded like an aircraft was about to take off!
The TV had a good selection of channels. Just a couple of little niggles. Firstly, the channels on the guide channel did not match the number of the channel on the TV. Annoying! Secondly, what's with the "BING BONG" when turning the TV off! Most people turn the TV off when they're about to drop off. That noise is enough to wake you back up!
Lastly there were the room service plates. On more than 1 occasion when I returned to my room at about 7pm there were empty room service plates outside of doors. When I left my room at 6.15am the next morning they were always still there. I know this happens in many hotels, but couldn't the kitchen staff do a sweep of the hotel when they closed up to get rid of these plates?
It's been 3 days since I left this hotel. I've stopped at 3 different hotels in and around the San Fran area. All are considerably better than this one.
- Official Description (provided by the hotel):
- Located within minutes of Oakland International Airport and a short train ride into San Francisco (free shuttle provided to the BART). Located south of the bay area, this "gateway to Silicon Valley" hotel features easy access to the I-880 corridor, blazing fast Internet, full service restaurant and bar, fitness center and pool. Well appointed guest rooms offer the Hilton sleep adjustable bed, along with an all HD TV channel line up. ... more less
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- Also Known As:
- Hilton Garden Inn Oakland/San Leandro Hotel San Leandro
- Hilton San Leandro
- San Leandro Hilton