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“Flea infested,horrible customer service..”

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The Marina Inn on San Francisco Bay
Ranked #1 of 4 Hotels in San Leandro
Certificate of Excellence
Reviewed November 30, 2012

Even though this Inn is located on a Marina, which is lovely, this place is not.. We were treated to a horrible night ~ fleas covering our sheets, coming out of a hole in the bathroom. Yogurt for breakfast that was not chilled and caused us to have severe stomach issues. Did not receive our cookie when we checked in because they were "out of them". Customer service sucks, food almost killed us, and the General Manager did nothing for our Steven King like night at her Inn.

Do not stay here unless you want to have fleas joining you in bed..

Room Tip: Not here...
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  • Stayed: November 2012, traveled on business
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Thank bvislr55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed November 15, 2012

I stay in hotels over 200 days a year, from the east coast to the west coast and Canada. This is the one hotel I always look forward to. This hotel is always clean and caring and the staff will seize any opportunity to make your stay more comfortable. There are many hotels that provide shuttle service to the airport, almost none that will be your designated driver to and from the local watering holes, this one does. The staff here are always positive and professional. Golf course and driving range next door, jogging trail and bike riding path out the door, view that you never get tired of. I'm sorry that I will not be in this area for next few months, but I know where I'm staying the next time in the SF Bay Area.

Room Tip: Sta y 2nd or 3rd floor overlooking the marina. Thew view and fresh air are terrific.
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  • Stayed: November 2012, traveled on business
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Thank jackdrc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 11, 2012

Booked this hotel based on numerous "excellent reviews" and I was happy I did. Our room was clean. Free wifi/free breakfast. Beds are comfy. There's a fridge & microwave in every room too. The staff is friendly & helpful. They have a shuttle that took us to and from the BART station (we went to SF almost everyday).We also enjoyed the park near the hotel. My son enjoyed free cookies & milk in the afternoons. The only reason I'm not giving them 5 stars is because there's only 2 restaurants near the hotel which gave us limited choices. We will definitely come back! (And no, we don't get a discount if we give a good review).

  • Stayed: November 2012, traveled with family
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Thank Aileen A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 5, 2012

I've stayed at this hotel many times over the past 10 years. It's located at the San Leandro marina and offers two decent resturants beside it and also some nice areas to walk in during the evening hours. The rooms are always clean and well appointed. The staff is friendly and their breakfast always fills my morning needs.

(BTW, they offer free milk and fresh baked cookies each evening...)

It's not a 5 star hotel, but you won't be disappointed.

  • Stayed: October 2012, traveled on business
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1  Thank TennesseeFamily41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 4, 2012

Old, outdated and dirty- only way to describe how we felt when staying here. Plenty of other options nearby that are much nicer. Front desk staff friendly, that's about it. Room smelled like mold and cigarettes. I am shocked at the good reviews, they must be offering a discount if you give them a good review.

  • Stayed: September 2012, traveled on business
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1  Thank DanielleTL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 26, 2012

This place is a true hidden gem! We stayed at this hotel in October 2012 for one night before catching a flight home from Oakland Airport. The hotel far exceeded our expectations. Our room was very clean, beautifully decorated, and had a balcony on the marina. We could open our door to the balcony and enjoy the ocean breezes. Their complimentary breakfast was wonderful. They provided free newspapers for guests to enjoy. The desk staff was friendly and helpful. Coffee and tea were available in the lobby around the clock. The setting was so beautiful. There was even a golf course across the street. We were only a 15 minute ride from the airport. And, on top of all this, the cost was surprisingly reasonable! We would highly recommend this hotel. Our only regret was having paid so much to stay at a pricey hotel in San Francisco, when we could easily have stayed at the Marina Inn and taken the BART system into the city. Live and learn!

Room Tip: Ask for a room on the marina.
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  • Stayed: October 2012, traveled as a couple
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1  Thank Buffy_1972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 12, 2012

Well worth the short drive to this out of the way location. The rooms are in excellent condition and staff is friendly and helpfull. Its priced well and have no compaints. There is a nice eatery next door(Horatios) and breakfast is complimentary at the Marina Inn.

Room Tip: Waterview is worthwhile.
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  • Stayed: October 2012, traveled on business
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1  Thank Oahutr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Marina Inn on San Francisco Bay

Address: 68 Monarch Bay Dr, San Leandro, CA 94577-6427
Phone Number:
Location: United States > California > San Leandro
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 4 Hotels in San Leandro
Price Range: $122 - $260 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — The Marina Inn on San Francisco Bay 2.5*
Number of rooms: 130
Official Description (provided by the hotel):
The Marina Inn on San Francisco Bay is a peaceful waterfront hotel for business or pleasure, offering a full range of resort and conference facilities overlooking a beautiful Marina, adjacent to Monarch Bay Golf Club, and just five minutes from Oakland Airport. Guests enjoy a value unparalleled in the Oakland/San Francisco/Bay Area, with all rates including an array of complimentary amenities and services such as Courtesy Shuttle Service, Deluxe Continental Breakfast, high speed wifi, Free Parking, local calls and much more. ... more   less 
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Also Known As:
The Marina Inn On San Francisco Bay Hotel San Leandro
San Leandro Marina Hotel

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