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“Great for Frat parties”

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BESTWESTERN Capistrano Inn
Zakynthos, Greece
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
“Great for Frat parties”
1 of 5 bubbles Reviewed June 1, 2014

A great place to party late into the night. If, however, you want a decent night's sleep, go elsewhere. Pool parties until dawn. Management does not care. multiple calls to the front desk proved ineffectual.Police were called, but the partiers returned.

Room Tip: Try a different property. It.worth the cost for a good night's sleep/
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  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank ArthurXDent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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317 reviews from our community

Traveler rating
    97
    112
    59
    25
    24
See reviews for
98
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44
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Springfield, Missouri
Level Contributor
452 reviews
113 hotel reviews
common_n_hotel_reviews_1bd8 681 helpful votes
3 of 5 bubbles Reviewed May 30, 2014

This Best Western is one of the older hotels but is still in good condition. The room was large with a king size bed and flat screen TV. WiFi was fast and free. We had a large bathroom and separate vanity area. It was clean and comfortable. The Inn also had a nice pool and a continental breakfast was included in the price of this room. The only problem was the noise outside and in the room above us. But this Inn seems to attract young families, so it’s to be expected. I kept hearing someone outside our room during the night on a walkie talkie, so I assume they had security checking the grounds. All things considered, it was a good value for the price.

Room Tip: Good place to stay if you're doing an early whale cruise out of Dana Point.
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  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sailorsgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert G, General Manager at BESTWESTERN Capistrano Inn, responded to this review, July 1, 2014
Hi! We want you to know that we value you as our guest and appreciate your business. Feedback is our greatest tool we use to better serve our next guest. We are happy to hear about your great experience. Cleanliness and guest security are two of our top priorities. Our property being just four short miles to some of the most beautiful southern California beaches we pride ourselves in our exceptional value and our welcoming guest service. Thank you and have a great summer!

Sincerely,

-Robert
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Bernardino, United States
1 review
4 of 5 bubbles Reviewed May 21, 2014

All the employees we encountered were also pleasant and helpful. This trip was planned as a special get away for me and my daughter for her 13th birthday. We had a great time in the city and were very pleased with our experience at the hotel. We especially enjoyed the free shuttle as it allowed us to explore the city of San Juan Capistrano. This service is one of the highlights I conveyed to all my friends and family when sharing the great memories created by this trip.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Nicole C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vallejo, United States
1 review
5 of 5 bubbles Reviewed May 17, 2014

Very affordable and great amenities for the price. Clean rooms, comfortable bed, good service, friendly staff. Wonderful continental breakfast all four days. Although a sliding glass door was not functioning properly and due to construction, the entry/exit from the hotel was difficult, we would stay at this location again. It was, overall, a most pleasant, friendly, affordable stay.

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Gayle R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
los angeles,ca, United States
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed April 20, 2014

hotel is ok,rooms were clean, staff service was nice,the problem was the water in pool,too cold,the answer was the vacations season was just starting,probably next week would be ok.Next week is going to be too late for my family.I recommend hotels should let customers know about the inconvininces they have before booking our rooms,in case we don't like to go through this problems.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Carlos T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert G, General Manager at BESTWESTERN Capistrano Inn, responded to this review, May 5, 2014
Carlos,

We appreciate your review as it provides us valuable information. We want to thank you for your business. We are pleased you enjoyed the room and staff service. We apologize for the pool not meeting your expectations. The pool is heated to 78 degrees. Again, your feedback is appreciated/ shared with staff and management and it helps us improve our next guest’s experience.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Elk Grove, United States
1 review
5 of 5 bubbles Reviewed April 18, 2014

We come as a group to this hotel after a mission trip into Mexico. They were ready for us, checked us in quickly and we were able to enjoy the evening. Hot tub and pool were enjoyed, and walking distance to Pizza for group dinner.

  • Stayed April 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Life Point Chur... L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert G, General Manager at BESTWESTERN Capistrano Inn, responded to this review, May 5, 2014
The Best Western Capistrano Inn values our relationship and appreciates your business. Our staff and I love welcoming Life Point Church and caring for all your lodging needs. We will continue to do everything we can to make our guest feel welcomed and comfortable. Pizza is a favorite of mine as well as I will often walk over there for lunch or to some of the other great choices downtown in our very quaint and historical city. Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hilmar, California
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed March 25, 2014

Stayed 2 nights ...bed very comfortable .....breakfast in the morning loved the new pancake maker plenty of variety. requested a lower level room with no problems, only staircase. Used their shuttle to take us uptown. Can't wait till all the construction is complete on new overpass

  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank laurettel2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BESTWESTERN Capistrano Inn

Property: BESTWESTERN Capistrano Inn
Address: 27174 Ortega Hwy, San Juan Capistrano, CA 92675-2702
Phone Number:
Location: United States > California > Orange County > San Juan Capistrano
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in San Juan Capistrano
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BESTWESTERN Capistrano Inn 2.5*
Number of rooms: 108
Official Description (provided by the hotel):
The BEST WESTERN Capistrano Inn- The Swallows Resting Place. Discover why the city of San Juan Capistrano is a must see travel destination when you stay at this property located just two blocks from historical Mission San Juan Capistrano®. With easy access to the 5 freeway and our Central location between Los Angeles and San Diego the BEST WESTERN Capistrano Inn makes it easy to enjoy the area's many attractions. We believe location matters a lot. Located just Four miles from beautiful Orange County beaches and near Top attractions such as Knott's Berry Farm®, Soak City® Water Park, Disneyland®, California Adventure® and SeaWorld® this property offers the location at an affordable rate. Mission San Juan Capistrano® various events bring guests to our hotel year-round. However, our hospitality, spacious cool rooms and Best Western amenities are what make guests feel at home. This hotel boasts the friendliest service in town, and we're committed to making you feel welcomed and comfortable. Business guests of the BEST WESTERN Capistrano Inn will also appreciate this hotel's close proximity to area businesses including Costco® Wholesale, Wal-Mart®, Quest Diagnostics®, Mission Viejo Hospital, The Shops at Mission Viejo® and many more. Book your BEST WESTERN Capistrano Inn room today! Enjoy your stay with us. ... more   less 
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Also Known As:
Best Western Capistrano Hotel San Juan Capistrano
Best Western San Juan Capistrano
San Juan Capistrano Best Western

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