My accomodations in room #201 were dreadful on 10/2/2010. after we went to sleep at 12:30 AM, management rented to some trashy people that made all kinds of noise in their bed and it went on for over 1-hour. we had to get up at 2:30AM and depart the lodging because we could not sleep. The flooring must be be so thin without any soundproofing. I would never stay at this chain or lodge again. I requested a refund or credit from their managementt today 10/3/10 at 3:30 PM without any credit or refund offered. CERTAINLY NOT AMERICA'S BEST VALUE IN A HOTEL. The slum is an insult to the fine town of San Juan Capistrano!!!
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