I came to San Jose for a conference at the adjacent Convention Centre and was pleased to be able to get into this hotel.
I arrived on a Sunday evening, exhausted after a gruelling flight from the UK - no thanks to British Airways whose idea of customer service is appalling - fine if you want to sleep (in my case not) overnight on the floor of a noisy hotel, with no shower facilities provided, having boarded an airplane twice the previous day only for problems to arise resulting in disembarkations!
Straightaway the Hilton was a refreshing contrast. A warm welcome and fast check-in. As it was 2130, I wanted a quick meal and was given excellent advice by being recommended Original Joe's. This Italian restaurant is open late and is only a few minutes walk away. I had a great crab salad there, washed down with an excellent local sauvignon blanc.
The housemaids were very efficient and unobtrusive. My room on the 11th floor was always serviced by noon. Breakfasts were excellent - I always had the buffet. Hot, cold, meats, cheeses, fresh fruit, yoghurts, breads and muffins. They were not always quite ready at 6 when it was supposed to open but were always ready within a few minutes. The waittresses were very friendly and remembered my coffee/juice requirements after the first breakfast.
My room had a super big flat screen TV. The rooms did not have safes. Nor were there cups or glasses in the bathroom for toothbrushes, so I took one from the drinks tray. Coffee and tea making facilities were provided and these were fully replenished every day. Rooms were generally lovely and quiet, though in the dead of night the flushings of the WC sound overly loud.
Wifi is not free unless you are a gold HHonors member or better. It costs $9.95 per day which is a rip-off considering I pay less than that per month. I wish hotels such as the Hilton would include it in the room charge. These days many companies, including mine, do not allow their staff to claim back such costs when identified separately on bills. However, there is free wifi in the lobby area.
I would certainly stay here if I visited San Jose in the future.
- Official Description (provided by the hotel):
- The Hilton San Jose hotel is located in the capital of Silicon Valley, connected to the San Jose McEnery Convention Center and only three miles from the Mineta San Jose International Airport. ... more less
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- Also Known As:
- Hilton San Jose Hotel San Jose
- Hilton Hotel San Jose
- San Jose Hilton