This hotel has a very modern, welcoming lobby and friendly staff at the front counter - they lent me an umbrella when it started raining right before we headed out to walk to the Shark Tank for the hockey game. It is in a great location, right downtown, plenty of restaurants nearby, and walking distance to the Arena.
But the rooms were a little beat up and not super well maintained. Clean - yes, but stuff was broken. Most importantly our room wouldn't lock. We had to yank and pull on the door to get it to lock. They offered to move us to a new room but it would have to wait until after our game which would have meant moving all our already unpacked stuff at 11:00pm. We declined.
The bathroom had been remodeled, but with crummy materials so the water drips from the sink were causing the wood (particle board) cabinet to warp. The lighting in the bathroom was cool and modern (back lit mirror) but it wasn't enough light. And the walls were stark white with no elements of decor. A towel rack on the wall above the toilet would have been enough. But the plain walls felt a little institutional. I probably won't stay there again. Might check out the Marriott down the street next time.
- Official Description (provided by the hotel):
- The Hilton San Jose hotel is located in the capital of Silicon Valley, connected to the San Jose McEnery Convention Center and only three miles from the Mineta San Jose International Airport. ... more less
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- Also Known As:
- Hilton San Jose Hotel San Jose
- Hilton Hotel San Jose
- San Jose Hilton