Stayed for a week on floor 17 (Executive floor) for a business trip.
Based on the name "Hilton" I had expected more. Rooms are large, but not big. Room service is doing good - clean rooms without any issues every day. But the hotel looks worn out, below standards or old-fashioned on the edges or details: the carpet in the elevators has stains, elevators are slow and very noisy (you here them quite well in the room), no minibar or water offered within the rooms. Minor stains and dents in the bathtub. Cables for lights and equipment visible everywhere, old phone system. Not much decoration on the walls.
The executive floors have access to a lounge which offers free non-alcoholic drinks and some snacks from 6am to 10pm.
The breakfast buffet does not vary at all - eggs, ham, sausages, french toast and fruits. Oatmeal and some cheese. With some variance and some ideas this could be greatly improved for guests who stay multiple days. The staff is really nice and helpful and is checking for refill on juice, water and coffee frequently.
Construction is currently ongoing at the next block and the workers there start at 6:00am. This is nothing the hotel is responsible for, but the noise is more annoying than the planes which come over the hotel from time to time.
With the friendly and helpful staff the hotel has a good potential to grow to a better place. With some minor fixes the appearance could be improved a lot.
- Official Description (provided by the hotel):
- The Hilton San Jose hotel is located in the capital of Silicon Valley, connected to the San Jose McEnery Convention Center and only three miles from the Mineta San Jose International Airport. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Travelocity, Booking.com, Hotels.com, Expedia, Hilton Hotels Direct, Priceline, Hotwire, HotelsforEveryone, TripOnline SA, Cancelon, HotelQuickly and getaroom.com so you can book your Hilton San Jose reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Hilton San Jose Hotel San Jose
- Hilton Hotel San Jose
- San Jose Hilton