There are a lot of positive things about the Fairmont San Jose. It is well located and has very helpful and pleasant staff. Valet peaking and check in staff are particularly helpful. The rooms are a large and well equipped. They are also very clean.
On the downside, this hotel feels 'tired'. The public areas and the bedrooms are badly in need of renovation. It feels as though this hotel is still stuck in the 1980s.
Now on to a couple of pet hates. Hotel mini bars are often expensive but Fairmont has taken this to a new level. Not only are the prices outrageous but they come with a very hefty 'restocking fee' of 18% on top. There is then the (unavoidable) 8.75% sales tax. Whatever you do make sure you do not put your own items in the refrigerator. You will be charged nearly $20 for using it. Very kindly, they offer to supply you with another refrigerator but you will have to pay $25 for the refrigerator's delivery. Fairmont need to remind themselves that they are meant to be providing a service to customers, not to rip them off. Finally, the decaf coffee served in the lobby bar is an instant variety which is overpriced and disgusting.
In summary, a really good option for a stay in San Jose. Just do not forget to take your own refrigerator.
- Official Description (provided by the hotel):
- Refined elegance and sophistication flow into each of the 808 well-appointed non-smoking deluxe guest rooms and suites at The Fairmont San Jose. Located near Silicon Valley in Northern California, this 20-story two tower masterpiece caters to discerning and well-traveled business professionals who expect impeccable quality from their accommodations. Meeting and conference rooms in our San Jose hotel are equipped to handle functions from exquisite receptions to multimedia presentations. Pamper yourself in the luxurious Tova Day Spa where you can relieve the stresses of the 21st century or simply enjoy a quick mani-pedi. A short drive will take you to more than 60 wineries in the Santa Cruz Mountain Appellation, as well as the famous Monterey Peninsula golf courses. ... more less
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- Also Known As:
- The Fairmont San Jose Hotel San Jose
- San Jose Fairmont