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“Nice Lobby and big rooms”
Review of Fairmont San Jose

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Fairmont San Jose
Ranked #6 of 75 Hotels in San Jose
GreenLeadersPlatinum level
New Canaan, Connecticut
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Nice Lobby and big rooms”
Reviewed January 23, 2013

My stay at the Fairmont Hotel was very nice. The entry and lobby are quite beautiful and my room was large and comfortable BUT I felt they really skimped on some things. The bathroom was done in really mediocre finishes, I don't think there was a robe, no complimentary bottled water. Also, the restaurant breakfast was just "eh". Overall it was a nice place and I liked the location. Valet service was extremely prompt and the staff was friendly....just lacking those little extras that make a hotel luxurious.

  • Stayed January 2013, traveled on business
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank lmr925
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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CA
Level Contributor
73 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed January 23, 2013

Stayed here for New Years Eve. They had quite a party in the lobby, but despite the madness, the staff had everyting under control. The room was very clean, but just average. Booked this through Expedia and felt like we got a lower floor older room as a result.

The location here is great for downtown San Jose. Parking is a little steep at about $26.

  • Stayed December 2012, traveled as a couple
    • Value
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Helpful?
Thank j1traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin
Level Contributor
179 reviews
170 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
Reviewed January 18, 2013

The Fairmont San Jose continues to be one of the nicest hotels in a downtown with a cluster of 4 star hotels around the square. The reception desk is at the back of a big lobby now populated with meeting areas, bars, and restaurants. Check in was reasonably quick and friendly, though the room type I requested and was assured I got, was exactly the opposite, so she probably misunderstood me (I like a room far from the elevator because all of you talk too much when walking down the corridor). The Fairmont, has an adjacent lesser building, I call a convention wing, which is reached across an alley; my room was in this South Tower.

The room was large, clean, with two comfortable queen size beds, lots of pillows, good desk space, a big flat screen TV with lots of channels; it was not 5 star elegant but about what you would expect of an upscale hotel. The bathroom was also nice with a tub, separate shower, lots of towels (though I did not find a floor towel), and a good selection of bottled amenities (shampoo, body wash, and lotion, missing only the conditioner). There was coffee service in the bathroom and free internet available.

Overnight parking is $26 in the hotel. Within 3 blocks there are two city parking structures that advertise $5 flat fee, but that is only if you are out by 6AM so be prepared to be tricked with a much higher rate. If you are a walker, you can go between SJC airport and the hotel via a link- bus to the street car (light rail) which stops near the hotel. You can also connect to SFO airport via BART and Caltrans in a little over 90 minutes (check the schedule on google maps). To minimize car cost during your stay, you can rent a car Enterprise which is about a 5 block walk from the hotel.

If you get a good rate, you will like this hotel even if you are in the convention wing; I recommend it.

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank FlyguyAustin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
1,010 reviews
155 hotel reviews
common_n_hotel_reviews_1bd8 179 helpful votes
Reviewed January 16, 2013 via mobile

The Fairmont is a nice and elegant hotel. My room was very nice, with a large bathroom and a very nice bed. The public areas are good too. The hotel is expensive, though:My room was more than $360 per night.

Stayed January 2013, traveled with friends
Helpful?
Thank Mark P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed January 16, 2013 via mobile

By far the nicest hotel I have ever stayed at. We got a good deal on Expedia by booking 2 months in advance. We upgraded to a suite for $50 upon checking in. Very worth it! The room and views were unforgettable. The bar is very classy with impeccable service. Christmas in the park was right next door to us as well as a dozen restaurants from high class seafood/steak to Johnny Rockets burgers. I have nothing negative to say about the Fairmont.

  • Stayed December 2012
    • Value
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    • Rooms
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Helpful?
Thank GarciaFamilyMayor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontSanJose, Director of Sales at Fairmont San Jose, responded to this review, January 25, 2013
Good Morning,

Thank you for taking the time to post your review. I am so pleased to hear you had impeccable service in our Lobby Lounge. We can't wait to welcome you back.

Thank you,
Marshall Jones
Director of Sales and Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cupertino, CA
Level Contributor
38 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed January 15, 2013

We recently spent one night at the local Fairmont San Jose after my company's Winter Party. We were in a room in the adjacent tower which is connected to the main building by a pedestrian bridge. We really enjoyed our short stay here. The bed and pillows were extremely comfortable, and the towels were as lush as you'd expect at a Fairmont. The room was quiet except for a little street noise (we were on the 8th floor). The only downside of the room was that the light on the make-up mirror did not function. We passed on hotel breakfast in the morning instead walking around to find the adjacent excelllent Bijan bakery and Philz coffee a few short blocks away. There are several nice hotel options in downtown San Jose, and the Fairmont is one of the best.

  • Stayed January 2013, traveled as a couple
    • Value
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Helpful?
Thank gbob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontSanJose, Director of Sales at Fairmont San Jose, responded to this review, January 16, 2013
Good Afternoon,

Thank you for taking the time to write your review. I am so happy we impressed you with our luxurious accommodations and amenities. Hopefully it made your Winter Party that much better.
We can't wait to welcome you back soon.

Sincerely,
Marshall Jones
Director, Sales and Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level Contributor
63 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed January 10, 2013

We had a meeting in San Jose before Christmas and had the opportunity to stay at The Fairmont. I'd have to say this was the best hotel I stayed in this year. Everything everyone else has said is true - but I got Christmas Decorations added to the mix and the park was filled with Christmas trees! I was happy to see people out and about downtown, since my last visit to San Jose reminded me of a ghost town after 5pm.
The food was great.
The rooms were very comfortable, and the bathrooms very spacious!

  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Susan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontSanJose, Director of Sales at Fairmont San Jose, responded to this review, January 16, 2013
Good Afternoon,

Thank you for your review. The holidays are a very special time in Downtown San Jose, and I am excited you got to experience it. We can't wait to welcome you back on your next stay.
Sincerely,
Marshall Jones
Director, Sales and Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fairmont San Jose

Property: Fairmont San Jose
Address: 170 South Market Street, San Jose, CA 95113-2360
Location: United States > California > San Jose
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in San Jose
#2 Family Hotel in San Jose
#3 Business Hotel in San Jose
#4 Luxury Hotel in San Jose
#5 Romantic Hotel in San Jose
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Fairmont San Jose 4.5*
Number of rooms: 808
Official Description (provided by the hotel):
Refined elegance and sophistication flow into each of the 808 well-appointed non-smoking deluxe guest rooms and suites at The Fairmont San Jose. Located near Silicon Valley in Northern California, this 20-story two tower masterpiece caters to discerning and well-traveled business professionals who expect impeccable quality from their accommodations. Meeting and conference rooms in our San Jose hotel are equipped to handle functions from exquisite receptions to multimedia presentations. Pamper yourself in the luxurious Tova Day Spa where you can relieve the stresses of the 21st century or simply enjoy a quick mani-pedi. A short drive will take you to more than 60 wineries in the Santa Cruz Mountain Appellation, as well as the famous Monterey Peninsula golf courses. ... more   less 
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Also Known As:
The Fairmont San Jose Hotel San Jose
San Jose Fairmont

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