I have been to other Doubletree Hotels (Modesto, Irvine, LAX, San Francisco) but have never felt the unpleasantness of the staff at this hotel. Our organization has a master account with this hotel, and everything (housing, oarking and Internet access) was to be billed to the master account. But this hotel failed to do so. I could not get out of the parking lot without paying with my credit card, adn when I asked for my charges to be credited, I was told that since it was the parking issue, I had to deal with the parking services. THe parking attendant was rude as if it was my fault in the first place that the ticket did not work. I was promised a newspaper on Friday. That never came. I had to pay the INternet charges on my credit card, because the hotel failed to charge it to the master account. NEVER again will I stay at this hotel - the SAn Jose Doubletree Hotel.
- Official Description (provided by the hotel):
- Convenient Silicon Valley location, Doubletree Hotel San Jose is close to the San Jose Airport and a short drive from Downtown or Santana Row. Doubletree boasts the largest guest rooms as well as 48,000 sq. Ft. Of meeting space. This hotel is the perfect destination for family travel, corporate meetings, or an elegant wedding. Friendly staff and a warm chocolate chip cookie at check in make it feel like home. Please note: a valid credit card is required for nightly $75 deposit fee. ... more less
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- Also Known As:
- Doubletree By Hilton San Jose Hotel San Jose
- Doubletree San Jose
- San Jose Doubletree