I just returned from a conference that had 750ish middle school kids staying in the hotel! The hotel staff were excellent! The conference was well thought out, planned and executed and it was obvious that the hotel staff was an integral part of that.
Our rooms were ready at the time promised. They were clean, but like almost all hotels, could have been cleaner. They were well appointed and there is a sign in the bathroom that states that if you forgot just about any toiletries, they have them available for you. Loved the Crabtree & Evelyn shampoo and conditioner. My bed was very comfortable. The rooms were large, but not huge. I was surprised that I did not hear the kids in the next room either in the morning or at night, so I feel that the soundproofing must be pretty good. I also liked that there was a sink and counter both in the bathroom and outside of it...sure makes it nice for getting ready in the morning.
I was very impressed with the housekeeping. They were able to clean all of our rooms while we were in the conference and made it appear effortless, which I know it was not. I am sure that they had huge messes in many of the kids rooms to contend with, but they did a wonderful job in having the rooms clean and ready when they returned to their rooms. Wow!
The other hotel staff were always very friendly and eager to help. They took away large boxes for us in seconds. They took care of my parking in seconds. They were extremely friendly always. It must have been very difficult dealing with all of the kids and their chaperones in addition to having the food prepared for our meals, cleaning all of the messes that almost 1000 people leave behind (most of them 12-14 year olds), and having to deal with running a hotel when you are unable to walk through sections of the hotel at times due to almost all of your patrons moving in the same direction together.
The coffee shop was good. I had breakfast there one morning and it was great. I did not use the pool or spa, but both looked inviting.
We will be flying out of San Jose this summer and will be returning to the Double Tree! It really was their staff that sold me on this hotel! Well, it was the staff and The Cookie!! (OK. I really should have said Cookies!)
- Official Description (provided by the hotel):
- Convenient Silicon Valley location, Doubletree Hotel San Jose is close to the San Jose Airport and a short drive from Downtown or Santana Row. Doubletree boasts the largest guest rooms as well as 48,000 sq. Ft. Of meeting space. This hotel is the perfect destination for family travel, corporate meetings, or an elegant wedding. Friendly staff and a warm chocolate chip cookie at check in make it feel like home. Please note: a valid credit card is required for nightly $75 deposit fee. ... more less
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- Also Known As:
- Doubletree By Hilton San Jose Hotel San Jose
- Doubletree San Jose
- San Jose Doubletree