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“Large clean and comfortable rooms, newly remodeled”

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Four Points by Sheraton San Jose Airport
Ranked #28 of 75 Hotels in San Jose
Reno, United States
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Large clean and comfortable rooms, newly remodeled”
Reviewed June 29, 2014

This hotel is in the middle of transitioning to a Four Points by Sheraton, which is expected to be completed by August 2014. The room I stayed in (fourth floor) looked to be recently remodeled and was very clean and larger than average, including a big desk and also an extra chair with a laptop table. Booked with a convention on a group rate for five nights, but most of the events were outside the hotel--still a bit expensive but this is expected for the San Jose area. Very nice climate control with a new digital thermostat on the wall, including a constant fan option to filter outside noise overnight, so sleep quality was very good. The bathroom sink drained slowly but that was fixed during the day after making a call to the front desk. Didn't eat at the hotel's restaurant but the hotel hosted a banquet dinner and the food was good. There is no free continental or hot breakfast which didn't matter to me this time since I was getting plenty of food elsewhere for this convention. Didn't use the pool or fitness center--not enough time to try them out.

  • Stayed June 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Mark D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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394 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (59)
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English first
Ukiah, California
Level 4 Contributor
45 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed June 26, 2014

This hotel, from all appearances, is upscale. Initial impression is modern, attentive front desk staff, clean. Decent bar atmosphere and food served in bar. The only improvement in the bar area is for staff to pay less attention to each other and more to customers. Room was good sized. As a business-oriented hotel, it was extremely disappointing that there were only two outlets in the room to plug in our accessories. Couldn't reach the outlet for the coffee pot. Couldn't get to the one and only outlet under the desk. No outlets by the bedside tables. Good desk space, just no way to plug in anything. VERY frustrating. Good transportation to the airport.

  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Cleo20132013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
home
Level 5 Contributor
87 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed June 21, 2014

From the outside the hotel looks modern. As you enter it even looks smart. The personnel is very attentive and friendly. The bar, while a bit dark and dated, offers a good selection of beers and drinks. The rooms are very clean. And the bed and pillows are probably the most comfortable I’ve had. The shuttle runs very effectively. So, why shouldn’t I rank this place “Very Good” or even better?... Well, a couple of things needs attention.

For one, as you leave the elevator to walk to your room you will be disappointed by the flooring skirting and the carpeting… It looks old and dated. Secondly, the room air conditioner is old and noisy (it was like having a toy choo-choo train running in your room all night!).

They have the potential to become a "very good" option if they address the opportunities...

Room Tip: Check the air conditioner before accepting the room...
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  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank luispi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Honolulu, Hawaii
Level 4 Contributor
39 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed June 2, 2014

FYI; i am writing this review from a very specific viewpoint. My fiance and I crashed here after a weekend in Napa/SF, before we took our morning flight out of San Jose aiport. With that said, here is a quick rundown:

PROS:
1. Close to the airport
2. Really comfortable beds- I had the best sleep in this bed. Or maybe it was my weekend escapades that tired me out so much.
3. Provided complimentary water bottles.
4. Modern
5. Clean
6. Free parking

CONS:
1. The windows don't seem to be double-paned or something. I could hear the traffic outside. Fortunately, I was used to this noise since I have lived in a highrise in downtown before.

Overall, it was pretty perfect for what we needed. Oh, and we got it for a great price too.

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank workanai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 9, 2014 via mobile

These guys were terrific! Drove from San Diego and were helped from the moment we checked in, all the way to moment we checked out. Got us a room on the top floor, helped us map out our mini vacation in San Jose, and just made our overall experience a pleasant one! Can't say enough about these two guys, highly recommend staying at this lovely hotel and make sure to check out Mario or Brian helping out at the front desk!

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Steven C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fremont, California
2 reviews
Reviewed May 6, 2014

We held an event here and were very pleased. The staff handled everything beautifully and our guests had a wonderful time. The free parking was an added bonus.

Renovation is still underway and you can tell where it's been completed - the fifth floor lobby area is gorgeous. Our room on the 2nd floor was not in great shape and the sink was dirty when we arrived, but everything else was sufficient.

  • Stayed May 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lannarose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
appleton, wi
Level 4 Contributor
26 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed April 11, 2014 via mobile

Checked in april 11, room 309. While an older hotel, it has been nicely updated . My room has a select comfort bed. Lobby has been fully updated. Hotel has a good restaurant attached.
Small outdoor pool, but not in a relaxing setting. Airport shuttle was timely, with a 5 minute ride to the hotel. Free internet without being bothered for password available in my room.

Stayed April 2014, traveled on business
Helpful?
1 Thank fatuncle61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Four Points by Sheraton San Jose Airport

Property: Four Points by Sheraton San Jose Airport
Address: 1471 N 4th St, San Jose, CA 95112-4716 (Formerly San Jose Airport Hotel)
Phone Number:
Location: United States > California > San Jose
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#18 Business Hotel in San Jose
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Four Points by Sheraton San Jose Airport 3*
Number of rooms: 194
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Also Known As:
Radisson San Jose Airport Hotel San Jose
San Jose Radisson

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