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“Good for Price and Location” 4 of 5 bubbles
Review of Four Points by Sheraton San Jose Airport

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Four Points by Sheraton San Jose Airport
Ranked #24 of 75 Hotels in San Jose
california
Level Contributor
42 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Good for Price and Location”
4 of 5 bubbles Reviewed November 7, 2012

The SJC Raddison is a nice, clean travel hotel. They offer Park and Fly and have a reliable shuttle. The staff is always courteous and helpful. Very good for needing to stay overnight flying out of SJC

  • Stayed September 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MI6007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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367 reviews from our community

Traveler rating
    77
    145
    83
    34
    28
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (57)
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English first
IND
Level Contributor
69 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 bubbles Reviewed November 6, 2012

This hotel is on the northern edge of San Jose, in a neighborhood that is industrial and a bit rough hewn. It is a quick 10 minute drive from the airport, if that, and there is free parking and a shuttle.

The lobby is simple, was clean, and the staff at the front desk were really exceptional, and were the highlights in this forgettable and dingy property. They were accommodating and willing to take extra steps to ensure happiness.

1. The keys were constantly losing their magnetism and required three trips to get new keys.
2. Steam from the shower set off the fire alarm in the room 4/5 mornings; the front desk assured me that I was not going to be charged for smoking and that this was a common occurrence. I could hear it from other rooms.
3. Walls were thin and fixtures were a bit under-par for a Radisson namesake; this must have been an acquisition or simply in need of updates. Having a flat screen TV doesn't make up for old brass fixtures and dirty carpets.
4. Wireless was pitifully slow.

The staff were great but I'm not sure that they were enough of an attribute to have me return.

  • Stayed October 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank mlsrar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, CA
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed October 9, 2012 via mobile

The staff are wonderful, they were very helpful and pleasant. My room was spotless and nicely appointed and very comfortable. It seems that the hotel is being renovated with new furnishings, because everything in my room was new. And don't miss out on the restaurant Sheri steak wrap is awesome for lunch.

Stayed October 2012, traveled on business
Helpful?
Thank Love2_Travel-Cook
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manteca, California
Level Contributor
92 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 bubbles Reviewed October 9, 2012

Excellent staff, covered parking for park and fly, restaurant good, free in room wifi. Lobby nice but hallways rather dated. Restful sleep, roomy bathroom and good shuttle service to and from the airport. Air conditioning unit a little loud. Good location for the airport but not much in the area to walk to so we ate at the hotel restaurant, which was excellent. Good value for this pricey area especially if you want a hotel with a restaurant/lounge open late and need a park and fly.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank onthegoTwainHarte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arizona
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed October 1, 2012

The Radisson is conveniently located near Santa Clara University and all the shopping a college parent would need to do to help their college student prepare for life without them. It is clean, well-appointed, and the staff is extremely helpful. They offer free parking and comfortable sleep number beds. I have stayed there twice in the past few months, and will stay there again when making campus visits.

  • Stayed September 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank joettago
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christopher B, General Manager at Four Points by Sheraton San Jose Airport, responded to this review, October 3, 2012
Greetings Joettago!

Thank you for your comments. We appreciate your input and look forward to seeing you in the future.

Best regards,

`Chris
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canton, Michigan, United States
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed September 24, 2012

I recently had to book meeting space at the Radisson VERY QUICKLY for a last minute meeting. Dana, the Catering Manager, was very helpful and although there were many last minute fixes, additions, and other such items that come up with planning an event, she was quick to respond and all went smoothly. The only complaint I received was that the room rates were a little steep. Good property, a little out of our budget but when booking last minute, one can't complain!

  • Stayed September 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Swansek18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orcutt, California, United States
1 review
5 of 5 bubbles Reviewed September 22, 2012

My stay in San Jose was only one night but I needed to get there late and leave early and have somewhere to leave my car with shuttle service to and from the airport. The Radisson offered everything I needed, with speedy and friendly check in while making everything before, during and after my stay easy. I checked in in well under 5 minutes, was in my room with a wake up call and shuttle service set up in less than 10 minutes and had a smooth morning commute to the airport in the morning. On my return the shuttle picked me up at the airport and had me back to my car within 30 minutes and the driver even had a bottle of cold water for me. I couldn't have had an easier trip. I will definitely stay at The Radisson again next time I need to fly out of San Jose.

  • Stayed August 2012, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Amy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Four Points by Sheraton San Jose Airport

Property: Four Points by Sheraton San Jose Airport
Address: 1471 N 4th St, San Jose, CA 95112-4716 (Formerly San Jose Airport Hotel)
Phone Number:
Location: United States > California > San Jose
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#18 Business Hotel in San Jose
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Four Points by Sheraton San Jose Airport 3*
Number of rooms: 194
Reservation Options:
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Also Known As:
Radisson San Jose Airport Hotel San Jose
San Jose Radisson

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