I booked this stay for a two day business trip. Having stayed at several other Crowne Plaza's in the past, I thought I knew what to expect.
First of all, this hotel does not have a concierge level for "Platinum" members of Priority Club. Not a big deal, as they have a wine and cheese hour in the main lobby every night (at least the nights I was there). They also have a buffet continental breakfast that isn't too bad as well.
The hotel's decor and theming was interesting... kind of a retro 60's theme. This was a nice change of scenery. The room also had an iPod docking station stereo and a rather large flat panel tv - nice plus! This is where the "not bad" comments end...
I was lucky enough to receive turn-down service my first night - receiving two bottles of water and two chocolates. Unfortunately, the second night, I was not feeling too well and needed water to drink. I called and was told they were short staffed and weren't providing that service that night. I went to the vending machine on my floor (only have vending on floors 2,4,6 and 8). Unfortunately, the water was empty... I went down to the next floor and found it was empty as well. This was the story for the rest of the vending machines on the rest of the floors. Finally, on the 2nd floor, I received a bottle of Sprite when I pushed the water button.
I checked the hotel directory and found that there was a "sundry" shop on the first floor as indicated by a map. I went there and found the shop didn't exist...
Other than this unfortunate experience, the rest of my stay was below my regular standard for a Crowne Plaza. I am a huge fan of Crowne Plaza and liked the decor and ambiance of this particular one and, if given the chance, may try it again. I'm not going to rush to get there, though...
- Official Description (provided by the hotel):
- In the heart of Downtown San Jose, Hyatt Place is your choice for uncomplicated travel. A short walk to craft beer and hip dining destinations with our own dining and beverage options available 24/7. Delicious free breakfast with ever stay! ... more less
- Reservation Options:
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- Also Known As:
- Crowne Plaza San Jose
- San Jose Crowne Plaza