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“G.Manager” 3 of 5 bubbles
Review of Hyatt Place San Jose/Downtown

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Hyatt Place San Jose/Downtown
Ranked #12 of 76 Hotels in San Jose
Las Vegas
1 review
“G.Manager”
3 of 5 bubbles Reviewed March 1, 2012

I cant believe the hotel is very pretty cool, the problem i dont like the General Manager she's not helpful and not good for customer service. But i like all the front desk is friendly coz ur welcome.

  • Stayed May 2011, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Rap T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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755 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (91)
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Bethune, South Carolina
Level Contributor
82 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed February 29, 2012

Almost everything in this hotel is above par. All of the clerks at the front desk were very helpful. The FREE breakfast was nice, breakfast sandwiches, pancakes, fruit, oatmeal, cereal, milk, juice, coffee, etc. The rooms were clean and fresh. I actually had enough plugs for all of my electronics I travel with. The only drawback to the hotel that I saw and is only a problem if you are short, like me, is the shower head is up so high and you can't move it. There are so many good places to eat right at the hotel and they have a limited bar menu so there is no need for an onsite restaurant. I would recommend this hotel, it is one of the best I have stayed in recently.

  • Stayed February 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank re3ver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlsbad, California
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 bubbles Reviewed January 31, 2012

I don't even know where to start. I guilty of reading reviews before I booked and thought all the problems should be solved by now. Well I'm still in my room and wanted to stop anyone else from making the mistake of booking this hotel. The Hyatt just took it over so I'm surprised they even have it open until it's perfect. I passed the hotel several times because there was no signage. The garage had a cone in front of it but the sign said to enter for the hotel. After the cone was moved by a hotel worker I parked in a very dirty loud construction zone. I followed the dirty paper signs that lead me to a dirty elavator to more paper signs leading to the entrance of the building. Opening the door you see boxes everywhere. They are literally unpacking boxes and putting art on the walls. It was hard to find the check in desk as it had stuff all over the place. There are no vending machines you have to go to the lobby which had 6 bottles of soda to choose from and I mean only 6 bottles total. There was no water to be found so one of the employess gave me one from their refrigerator.This morning I went down stairs for "breakfast" no one told me I had to bring a flashlight. That's right there were candles everywhere because the power went out in that area. So unless you want to bring your own water, snacks and flashlight I would stay somewhere else.

Safe travels

  • Stayed January 2012, traveled on business
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank trf03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
41 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed December 12, 2011

Stayed here during a trade show though when I signed up this hotel was a Crowne Plaza. My disappointment at missing out on points was overcome by the great value the hotel offers. Although there is construction going on (it is being converted into a Hyatt) aside from some minimal dust in the elevators you would hardly be aware of that fact.The room was very nicely laid out and the bathroom was extremely attractive with floor to ceiling glass shower doors. What I missed in not having a restaurant (which I never use anyway) was more than made up for by a rate was significantly better then the surrounding hotels.
So summarize - no points or restaurant, a little dust balanced against gorgeous rooms and an incredible rate - I'll take that deal anytime.

Room Tip: Higher floors are above the construction
See more room tips
  • Stayed December 2011, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank toooldforthis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ann Arbor, MI
Level Contributor
62 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 bubbles Reviewed December 11, 2011

As mentioned in another review, this hotel is turning into a Hyatt Place and is in transition. There is no restaurant. This said, one is within easy walking distance to numerous restaurants. Being from Michigan, it is rare for San Jose to be too cold to walk around. The hotel room was in the process of being updated and it was acceptable to me. I found the room quiet, which I liked. Certainly, one will want to check hotel construction status, but overall this was a good option for the price in downtown San Jose.

  • Stayed November 2011, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Michigan_Techie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oxford
Level Contributor
35 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
2 of 5 bubbles Reviewed November 18, 2011

This hotel is currently ( Nov. 2011) undergoing a major renovation programme. It is due to re-open as a Hyatt in Jan.2012. This means that it is a bit like a building site. It also means that there is no bar, restaurant, cafe,or other facilities. Add to that, another building is being knocked down just across the road, also the hotel is directly on the airport flight path. The noise starts at 7.30 in the morning, and goes on all day.
Our room has been renovated, and is very nice, but a nice room on a building site is no good. You will find no mention of any of this on the hotel website,even although the work has obviously been ongoing for some time.

  • Stayed November 2011, traveled on business
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank MrsAW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Needham, Massachusetts
Level Contributor
77 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 bubbles Reviewed November 18, 2011

This hotel is about to be tranformed into a Hyatt Place in early 2012. Alot of changes going on right now, restaurants are closed, facade is getting a facelift, lobby is half the size it used to be. It's right in the heart of San Jose, across from the convention ctr and within walking distance of all the restaurants. All other hotels were booked the week I stayed here (not sure why, didn't seem to be a big convention). Rooms are typical for hotels in this category; nothing special but beds were comfortable, TV and heat worked, and Wifi was available (for $10/night). The street car runs right outside the front of the hotel so you will hear the bells clanging early in the morning as well as the construction noise which started around 8:30am. If everything in town as booked again, I wouldn't have a problem staying here, especially once the transformation to Hyatt is complete. Staff was accommodating a place was generally clean.

Room Tip: Avoid the street side due to train noise
See more room tips
  • Stayed November 2011, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank DeanJC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Place San Jose/Downtown

Property: Hyatt Place San Jose/Downtown
Address: 282 Almaden Blvd, San Jose, CA 95113-2003 (Formerly Convention Plaza Hotel)
Phone Number:
Location: United States > California > San Jose
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#15 Business Hotel in San Jose
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hyatt Place San Jose/Downtown 3.5*
Number of rooms: 234
Official Description (provided by the hotel):
In the heart of Downtown San Jose, Hyatt Place is your choice for uncomplicated travel. A short walk to craft beer and hip dining destinations with our own food options available 24/7. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Hyatt Hotels Corporation, Cheap Tickets, HotelsClick, Jetsetter, Agoda, Reservation Counter and Despegar.com so you can book your Hyatt Place San Jose/Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza San Jose
San Jose Crowne Plaza

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