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Courtyard by Marriott San Jose Airport
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Reviews (371)
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Reviewed August 23, 2013

My nephew and I stayed in a Queen Suite room overlooking the pool and courtyard, very clean room and comfortable bed and pillows. There is a small fridge but no microwave. Close to the airport with a free shuttle that was convenient. In the lobby is The Bistro where they serve Starbucks coffee, great food and where the bartender makes delicious lemon drops! There are several restaurants across the street also if The Bistro is closed. The lobby has a very nice and comfortable seating area with tables & chairs plus a few mini couches and TV's, there are also a few computers for printing boarding passes. The staff were all very friendly and helpful with directions, always pleasant and courteous. We enjoyed the pool area but were a bit disappointed that they no longer have a hot tub as they are expanding the work-out area. I highly recommend this hotel and I would definitely stay here again.

  • Stayed: August 2013, traveled with family
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1  Thank Sandy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lydia O, Manager at Courtyard by Marriott San Jose Airport, responded to this reviewResponded August 28, 2013

Thank you for writing a great review about our property. We are very proud of it. I'm glad to hear that you were able to enjoy our renovated lobby. Our Bartender at the Bistro will be happy to hear that you enjoyed the lemon drops that he made. Thank you for all your kind words about our hotel and staff, and for recommending our hotel. Thank you again and we look forward to seeing you again.

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Reviewed August 13, 2013

We decided at the last minute to book in here the day before a flight home. We had had a bad experience with an inn in Carmel, and were thrilled with this Courtyard. Recently redone, it was spotless! The staff was courteous, and we received personal service and great recommendations for dinner close by. The lobby has some nice features that are new to Marriott and we were pleasantly pleased with our entire stay. It is the closest hotel to the airport, but our room was incredibly quiet-no airplane noise at all. Even with a relatively full hotel, very quiet!

  • Stayed: August 2013, traveled as a couple
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2  Thank 63TracyAnn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lydia O, Manager at Courtyard by Marriott San Jose Airport, responded to this reviewResponded August 28, 2013

Thank you for the wonderful review about the San Jose Airport Courtyard. We appreciate you taking the time to write one. We work very hard in making sure that we provide our guests with great service and that we meet their expectations. I am happy to hear that we were able to achieve that and I will share this with our team. Our hotel was renovated and we have some great features such as our Go Board, Boarding Pass computers, and Bistro. Thank you choosing us and I hope you stay with us again.

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Reviewed August 1, 2013

We stayed here for a long weekend due to it's proximity to the airport. The staff was incredibly friendly and helpful and the property is very comfortable. They were wonderful about providing directions to all the nearby attractions we wanted to visit. I would suggest this property to anyone.

  • Stayed: July 2013, traveled with family
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Thank beachescape_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lydia O, Operations Manager at Courtyard by Marriott San Jose Airport, responded to this reviewResponded August 7, 2013

Thank you so much for taking the time to write a response regarding the San Jose Airport Courtyard. We are fortunate to be so close to the airport and local attractions. Our staff is very eager to make sure that every guest experience is a great one. I will be sure to share your comments with our team.

Thank you for staying with us. We truly do appreciate your business.

Lydia Kong
Operations Manager

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Reviewed July 28, 2013

Great stay! Well appointed room with comfortable bed and seating area. Clean and quiet. Enjoyed the pool area and breakfast in the bistro. Close to other restaurants as well. Would happily stay here again.

  • Stayed: July 2013, traveled as a couple
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Thank BarbC4741
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lydia O, Manager at Courtyard by Marriott San Jose Airport, responded to this reviewResponded July 30, 2013

Thank you for the wonderful review! We appreciate you taking the time to write one! I am very happy that you enjoyed our beds and were able to enjoy the amenities in the hotel. The Bistro is a great addition to our property. We look forward to seeing you soon!


Lydia Kong
Operations Manager

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Reviewed July 22, 2013

I had a great experience at the the San Jose Airport Marriott. I travel to this hotel frequently for business and have always received excellent treatment and a wonderfully clean room. I appreciate the staff and nice lounge area.

  • Stayed: July 2013, traveled on business
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Thank Adam G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lydia O, Operations Manager at Courtyard by Marriott San Jose Airport, responded to this reviewResponded July 24, 2013

Thank you for your comments and submitting a review. Our staff is very eager to make sure that every guest experience is a great one and I'm happy that you were satisfied with your room. I will be sure to share your comments with our team.

Thank you for staying with us. We truly do appreciate your business.

Lydia Kong
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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