This hotel is located conveniently to the airport (without the noise) and freeways. The lobby, parking lot, and room were clean and fresh. The pool was a disappointment. We noticed that no one had raked leaves up during our stay, the handrail to the hot tub was not attached to the concrete - an accident waiting to happen and a cardboard/crate was blocking safety rules. The staff were good but there certainly was one exceptional employee, Chrissy J. While there we had a death in the family back home and she excelled at customer service. Compassionate, accommodating and caring, willing to help in any way possible - above and beyond my expectations. I would return to this hotel just to see her!
- Official Description (provided by the hotel):
- One of the most charming San Jose, California hotels, the Best Western Airport Plus Plaza delivers old-world charm, modern style and a central location right near the San Jose Airport and San Jose Convention Center. We offer our guests complimentary parking (one car per room per night), complimentary Wi-Fi and a complimentary full hot breakfast every morning. ... more less
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- Also Known As:
- Best Western - San Jose Airport Plaza Hotel San Jose
- San Jose Best Western