We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nice Place”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Best Western Airport Plaza
Ranked #11 of 75 Hotels in San Jose
Certificate of Excellence
Reviewed February 12, 2013

This Best Western had very nice rooms and a friendly staff.. Our only disappointment was there was no airport shuttle and a cab was a flat $15. We always return our rental car the night before our flight just in case there's a problem with the return. Then, we shuttle back to the hotel for the night and shuttle to the airport for our flight. We were very surprised there was no airport shuttle especially for a hotel near the airport. We were told none of the BW in the area have a shuttle. This is the first time we've encountered this.



  • Stayed: February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
1  Thank Barbara G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review
Reviews (308)
There are newer reviews for Best Western Airport Plaza
See the most recent reviews
Traveler rating
Traveler type
Time of year
Language

278 - 284 of 308 reviews

Reviewed January 24, 2013

  • Stayed: January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
1  Thank hulagirl2013
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed January 24, 2013

This hotel is a very good value for a stay in the San Jose/Santa Clara area. The entire hotel has been recently renovated and now sets the standard for updated comfort at a budget price. Minor complaint is that like other hotels in this class the window heating/AC unit can be a bit noisy.

The staff is professional and honest, the maid found and manager returned several clothing items I mistakenly left behind. Location is very conveniet to Santa Clara University, downtown San Jose, and the airport. Note that this Best Western is pet free.

  • Stayed: January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank cmelville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 6, 2013

We stay at this hotel frequently. Our newly renovated room was less comfortable than before. Neither the desk chair nor the lounge chair was comfortable, and the decorative colors and paintings are not attractive. Nice shutters on the window!

  • Stayed: January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank BARBARA N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 11, 2012

My stay was very comfortable and the location was good. Close to airport and close to the location I was in town for. Rooms were remodeled and clean. Staff was very accommodating and helpful. There was remodeling construction being done on the first floor during my stay but the schedule the construction crew worked was very accommodating. I would definitely stay here again and recommend to others.

  • Stayed: December 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank CAROLYN G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 7, 2012

We stayed the night of 12/5/12 at the property. The room has been totally renovated and it is clean, in good taste, comfortable bed, flat screen TV, CD/DVD player. Small size but with all the necessary amenities. Continental breakfast is basic but not bad. The renovation noise from the floor below was not ofensive and we were advised in advance. We will return to this property and will recommend it to our friends

  • Stayed: December 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Angela B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 16, 2012

This Best Western recently underwent a face lift and it was well worth it. The room was large, well appointed, and the bed was super comfortable. I love the little touches like the marble counter tops, the crown molding, and the tile floor entrance to our room. The closet was huge! The internet was plenty fast and the customer service was top notch. The only complaint I have is that the televisions were programed to only be turned up to 30 and for two adults who are not hard of hearing, it was too low. The clerk was not able to turn them up. And, it seems that the hot water is set for a certain temperature that is comfortable but won't get very hot. I realize that's a safety thing, but I would have liked a slightly warmer shower. Those two things won't stop me from staying there in the future, but I sure would like them to address those two issues.

  • Stayed: November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Linda J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these San Jose hotels
2.5 mi away
La Quinta Inn & Suites San Jose Airport
1.6 mi away
Courtyard San Jose Airport
2.3 mi away
Fairmont San Jose
Fairmont San Jose
#8 of 75 in San Jose
2,256 reviews
Show Prices
Show Prices
Show Prices
1.9 mi away
Fairfield Inn & Suites by Marriott San Jose Airport
2.3 mi away
Hilton San Jose
Hilton San Jose
#10 of 75 in San Jose
1,172 reviews
2.3 mi away
Hyatt Place San Jose/Downtown
Show Prices
Show Prices
Show Prices

Been to Best Western Airport Plaza? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Best Western Airport Plaza

Address: 2118 The Alameda, San Jose, CA 95126-1140 (Formerly BEST WESTERN PLUS Airport Plaza)
Phone Number:
Location: United States > California > San Jose
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotel in San Jose
#4 Family Hotel in San Jose
#6 Business Hotel in San Jose
#7 Romantic Hotel in San Jose
Price Range: $152 - $286 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Airport Plaza 2.5*
Number of rooms: 40
Official Description (provided by the hotel):
One of the most charming San Jose, California hotels, the Best Western Airport Plus Plaza delivers old-world charm, modern style and a central location right near the San Jose Airport and San Jose Convention Center. We offer our guests complimentary parking (one car per room per night), complimentary Wi-Fi and a complimentary full hot breakfast every morning. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Best Western, Expedia, Travelocity, Hotels.com, Orbitz, Hotwire, Cheap Tickets, TripOnline SA, Cancelon, Booking.com, Priceline, getaroom.com and HotelQuickly so you can book your Best Western Airport Plaza reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western - San Jose Airport Plaza Hotel San Jose
San Jose Best Western

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing