Recently had brunch at the Santa Row location and I must say that i was not satisfied with my Churrasco experience. I have been to so Many Fogo de Chao locations including New York, San Francisco, Miami, Austin, Washington DC, Portland and Beverly Hills and Te San Jose Santana Row did not meet my expectations. I booked through open table.
When we were seated we waited more than 10 minutes for someone to come greet us and ask us for our beverage order. Then it took more than 10 minutes to get our beverage because they said they could not locate the bar tender keep in mind all i had ordered was a ginger ale with no ice.
We had a pleasant time while the meat was coming and plenty of it of course however we ordered a refill for our beverages and they never came around with it until the very end.
When we asked for the bill it took more than 10 minutes after asking for us to receive the bill.
The service was very delayed and by the time we left the restaurant was no busy so I would not understand what kept taking so long.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.